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View Full Version : hats off to microsoft


cougartrace
11-27-2007, 04:19 PM
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.

Thats fantastic service.

Red X
11-27-2007, 09:24 PM
...I guess so...

Good service, bad quality product I guess it balances to even at the end.

cougartrace
11-27-2007, 09:27 PM
...I guess so...

Good service, bad quality product I guess it balances to even at the end.

no more than 8 days from notification to receiving a replacement XBOX is fantastic service.

Now, I will admit that the original 360 is crap, but they are making up for it..

Zurbaran1
11-27-2007, 09:38 PM
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.

Thats fantastic service.

I would think if it's refurbished it would have to say so somewhere around the area where the serial number is.

snappahead
11-27-2007, 10:45 PM
Yeah, I doubt it's an older refurbished system. That would only create more headaches for them by having to replace the systems over and over again. It's probably a new model.

Microsoft dropped the ball huge on the hardware out the gate, but they've done everything possible to fix the mistake and I think they've done pretty good given the situation. This could've been catastrophic for them, but their service has really saved it.

legato
11-27-2007, 11:43 PM
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.

Thats fantastic service.

Their repair center is in texas so the turnaround time will be faster. They probably already have a new/refurbished system waiting to be shipped once they got your xbox. That's still great news for everyone.:buttrock:

Ink
11-27-2007, 11:53 PM
they don't send back referbished systems, they replace the part thats bad

DSET
11-28-2007, 12:47 AM
nnnnnnnniiiiice:buttrock:

why dont you have a look see to check if you got a falcon I highly doubt it but that would be sick
http://anandtech.com/gadgets/showdoc.aspx?i=3152

Justin
11-28-2007, 01:09 AM
Kitty I’m glad you have got your replaced mate :thumbs2:

I think my 360 is on the way out, it's starting to freeze when I’m playing game :(

Does anyone know if this is the beginning of the end?

twinzs
11-28-2007, 02:33 AM
Kitty I’m glad you have got your replaced mate :thumbs2:

I think my 360 is on the way out, it's starting to freeze when I’m playing game :(

Does anyone know if this is the beginning of the end?

I was playing Halo with Jstorm when his went out he said it would freeze and turn off. Mine will freeze every now and then and say it can't read the disc.

RichBamf
11-28-2007, 07:41 AM
Kitty I’m glad you have got your replaced mate :thumbs2:

I think my 360 is on the way out, it's starting to freeze when I’m playing game :(

Does anyone know if this is the beginning of the end?

Sometimes when I'm playing Halo with four people on the same console, it freezes, but only when we all fire at the same time.

If three of us play, there's no problems! It's so strange. :confused:

Justin
11-28-2007, 08:14 AM
Sometimes when I'm playing Halo with four people on the same console, it freezes, but only when we all fire at the same time.

If three of us play, there's no problems! It's so strange. :confused:

so is this something i can contact Microsoft about? can it be replaced because of this issue? it's almost becoming unusable! :mad:

cblakey1
11-28-2007, 08:32 AM
no more than 8 days from notification to receiving a replacement XBOX is fantastic service.

Now, I will admit that the original 360 is crap, but they are making up for it..

Yeah, like the original XBOX is crap. Weren't they catching on fire and they had to replace the power cord?

Typical Microsoft. Using customers to test their products. It'll come back and bite them in the a$$ some day.

RichBamf
11-28-2007, 08:38 AM
so is this something i can contact Microsoft about? can it be replaced because of this issue? it's almost becoming unusable! :mad:

Contact them and find out, it can't hurt!

I want to know, does the xbox360 have to be in it's warranty/guarantee too get it repaired/replaced?

Ink
11-28-2007, 08:58 AM
I was playing Halo with Jstorm when his went out he said it would freeze and turn off. Mine will freeze every now and then and say it can't read the disc.

you're about to get it. mine started to do that

cougartrace
11-28-2007, 09:37 AM
they don't send back referbished systems, they replace the part thats bad

Actually, I have an XBOX with an entirely different serial number. They didn't have time to fix with that speed of return.

Ink
11-28-2007, 09:39 AM
Actually, I have an XBOX with an entirely different serial number. They didn't have time to fix with that speed of return.

my serial numbers the same

twinzs
11-28-2007, 08:38 PM
you're about to get it. mine started to do that

A few months ago I walked away and when I came back i was flashing red but I turned it off and it came back on after a half hour

CocoPUFF
11-28-2007, 08:43 PM
Actually, I have an XBOX with an entirely different serial number. They didn't have time to fix with that speed of return.

Great news Coug! Now Go get call of duty 4 and play like a man!

Ink
11-28-2007, 08:51 PM
A few months ago I walked away and when I came back i was flashing red but I turned it off and it came back on after a half hour

mine did that too

cougartrace
11-28-2007, 09:13 PM
Great news Coug! Now Go get call of duty 4 and play like a man!

Hell, I'm playing that on my pc right now and it rocks :buttrock:

CocoPUFF
11-28-2007, 09:14 PM
Hell, I'm playing that on my pc right now and it rocks :buttrock:

no, I said play it like a man! On your Xbox!:stick:

cougartrace
11-29-2007, 09:33 AM
no, I said play it like a man! On your Xbox!:stick:

Alright, I'll buy it and I'll see you online :stick:

oxgambit
11-30-2007, 10:12 AM
I won my Xbox from Mountain Dew before you can buy it and I haven't had any problem with it except for Test Drive Unlimited online until recently. It freezes up when I try to get into a room for GRAW 2.

Sgt Taz
11-30-2007, 01:30 PM
It freezes up when I try to get into a room for GRAW 2.You joined mine just fine :)

Nightcrawler777
12-08-2007, 06:41 PM
I just got the Red Ring of Death on mine Last night :(

So im waiting for my Box to send it back...

Razkiel
12-10-2007, 06:14 AM
Does it still got the hardware problems till now?

J Storm
12-10-2007, 11:55 PM
Well Kitty, go get Assassin's Creed :buttrock:

lord odin
12-11-2007, 03:42 AM
I just got the Red Ring of Death on mine Last night :(

So im waiting for my Box to send it back...
Try the towel trick.

Nightcrawler777
12-11-2007, 10:59 AM
Try the towel trick.

Towel Trick?

lord odin
12-11-2007, 11:22 AM
Towel Trick?
Just google towel trick here`s one link.

http://www.youtube.com/watch?v=2w4OnKCX6Nc

Nightcrawler777
12-11-2007, 12:08 PM
Just google towel trick here`s one link.

http://www.youtube.com/watch?v=2w4OnKCX6Nc

Just Watched a Few...
Interesting...

Think ill just wait for my Box from Microsoft and send it Back...

Rather then maybe burn down my apt...lol..

Daredevil
12-11-2007, 12:12 PM
why does it die so quickly? My PS2 is still running just fine..

biglebowski9999
12-11-2007, 12:20 PM
And this is why I'll be buying a PS3....

biglebowski9999
12-11-2007, 12:20 PM
why does it die so quickly? My PS2 is still running just fine..

Same here...and I bought mine on Launch Day. Loud as hell, but never had it in for repairs once.

cougartrace
12-11-2007, 12:27 PM
If you buy the XBOX Elite (which is comparable to the PS3), then you won't have the red ring of death issues.

Plus, the PS3 is having a pretty decent percentage of failures, also.

lord odin
12-11-2007, 12:29 PM
Just Watched a Few...
Interesting...

Think ill just wait for my Box from Microsoft and send it Back...

Rather then maybe burn down my apt...lol..
My friend did it and it works but you do have a point and it is cold outside.:thumbs2:

CocoPUFF
12-11-2007, 01:24 PM
Alright, I'll buy it and I'll see you online :stick:

haven't seen you online yet coug....:peoples:

biglebowski9999
12-11-2007, 01:28 PM
If you buy the XBOX Elite (which is comparable to the PS3), then you won't have the red ring of death issues.

Plus, the PS3 is having a pretty decent percentage of failures, also.


Retailers would beg to differ, it seems...
http://www.ripten.com/2007/07/03/failure-rate-xbox-360-high-as-33-sony-ps3-less-than-1/

:confused2

Nightcrawler777
12-11-2007, 01:36 PM
Retailers would beg to differ, it seems...
http://www.ripten.com/2007/07/03/failure-rate-xbox-360-high-as-33-sony-ps3-less-than-1/

:confused2

Only problem i have had with my PS3 is in Game Freezing and Menu screen Freezing every now and then...

Granted mine is only 2 Months old...

cougartrace
12-11-2007, 02:49 PM
Retailers would beg to differ, it seems...
http://www.ripten.com/2007/07/03/failure-rate-xbox-360-high-as-33-sony-ps3-less-than-1/

:confused2

The news program I watched around Thanksgiving put the failure rate of PS3's around 40 percent.

cougartrace
12-11-2007, 02:50 PM
haven't seen you online yet coug....:peoples:

I haven't played hardly at all lately :stick:

You in a hurry to get wupped :confused:

twinzs
01-05-2008, 06:14 PM
Just got the ring today

lord odin
01-05-2008, 06:40 PM
Just got the ring today

Try the towel trick.
Also one of my friends sent his in after he got the rings and they sent him back another system but it wasn`t his because he put a mark on his.

twinzs
01-05-2008, 06:41 PM
Try the towel trick.
Also one of my friends sent his in after he got the rings and they sent him back another system but it wasn`t his because he put a mark on his.

I'm just going to send it in. My games have been freezing a lot lately its annoying

boondocksaint
01-05-2008, 07:14 PM
damn tony sorry about that,,hope you get it back soon

cougartrace
01-05-2008, 08:24 PM
I got a new one when I sent my in..since the return center is in Texas..I got mine back in less than 8 days :buttrock:

Nightcrawler777
01-05-2008, 08:29 PM
I got mine back pretty Quick also and im in PA..

They just sent me a new one though..
Instead of fixing the one i sent in...



When i dropped it off at UPS the girl said they get about 15 360's a week..

Thats just crazy...

boondocksaint
01-05-2008, 08:40 PM
wheres the peanut gallery?

twinzs
01-05-2008, 09:35 PM
hopefully when I get it back I'll play something other than oblivion I'm hooked on that game

biglebowski9999
01-06-2008, 01:03 AM
When i dropped it off at UPS the girl said they get about 15 360's a week..

Thats just crazy...


Is that all??? You must live in a small town or something. :laugh: :laugh:

Nightcrawler777
01-06-2008, 02:32 PM
Is that all??? You must live in a small town or something. :laugh: :laugh:

...lol...

No we just have 15 UPS stores...:redface:

Nightcrawler777
01-06-2008, 02:41 PM
wheres the peanut gallery?

I love my 360 even if i got the Red lights of Death..

Im glad i have it back..

But i also like my PS3 for Ratchet and Clank and Drake's Fortune...


But i like my Wii more then Both...
Its just flat out Fun..

twinzs
01-06-2008, 03:29 PM
I've been thinking about getting a ps3 but there isn't any games that I want to play that bad yet. When FF13 comes out I'll have to get it

lord odin
01-06-2008, 04:34 PM
I've been thinking about getting a ps3 but there isn't any games that I want to play that bad yet. When FF13 comes out I'll have to get it

Same here i`m a big fan of Final Fantasy.:buttrock:

Nightcrawler777
01-06-2008, 04:47 PM
I've been thinking about getting a ps3 but there isn't any games that I want to play that bad yet. When FF13 comes out I'll have to get it

Yea you really need to wait till there is a game you cant live without to pick it up..

Ratchet and Clank was that game for me..
Ive played them all and have been a fan of each one..

twinzs
01-06-2008, 04:58 PM
Same here i`m a big fan of Final Fantasy.:buttrock:

Have you played FF 11? I was put off of it because of the monthly fee.

lord odin
01-06-2008, 05:02 PM
Have you played FF 11? I was put off of it because of the monthly fee.

I passed on that one.
Have you played kingdom hearts?

twinzs
01-06-2008, 05:14 PM
I passed on that one.
Have you played kingdom hearts?

I loved both of the Kingdom Hearts games I wouldn't mind that series going on

lord odin
01-06-2008, 05:25 PM
I loved both of the Kingdom Hearts games I wouldn't mind that series going on
I loved both of them I can`t wait for the third one to come out.:buttrock:

snappahead
01-06-2008, 06:19 PM
I wish I could get into Square games. Every game they've ever made has bored me to tears. They make great cut scenes with cg...but they make lousy games. Just my opinion.

lord odin
01-06-2008, 06:22 PM
I wish I could get into Square games. Every game they've ever made has bored me to tears. They make great cut scenes with cg...but they make lousy games. Just my opinion.
I love them i`m a big RPG fan there`s this part in kingdom hearts 2 where you fight 1,000 bad guys by yourself that`s not a typo one thousand it was awesome.:buttrock:

snappahead
01-06-2008, 06:45 PM
I played KHII, but didn't get very far. The farthest I ever got into a Square game would probably be near the end of the first disc of FFVII. I had to quit though..couldn't take any more hehe. Square uses the term rpg very loosely like all jrpgs. Oblivion...now THAT's an rpg. FF and the other jrpgs are just interactive movies if you ask me. You don't really make any choices or create a character..you just go through motions they set up for you..can't really see how that's role playing. Not trying to start a debate or anything..it's just my opinion on these type games.

Red X
01-06-2008, 07:32 PM
FFVII may infact be the greatest game ever made.

michaelt
01-06-2008, 07:35 PM
FFVII may infact be the greatest game ever made.


AGREED!!! :thumbs2: :thumbs2:

snappahead
01-06-2008, 07:36 PM
Really? Then why does it suck so bad? That should disqualify it right there:confused:

lord odin
01-06-2008, 07:41 PM
FFVII may infact be the greatest game ever made.

I agree it`s my #1 all-time favorite game.:buttrock: :buttrock: :buttrock: :buttrock:

twinzs
01-06-2008, 07:46 PM
Really? Then why does it suck so bad? That should disqualify it right there:confused:

probably has something to do with your skills... or lack of

lord odin
01-06-2008, 07:46 PM
Really? Then why does it suck so bad? That should disqualify it right there:confused:

It`s #3 on Gamespot`s list of the greastest games of all time.

http://www.gamespot.com/features/6155700/index.html

lord odin
01-06-2008, 07:48 PM
Really? Then why does it suck so bad? That should disqualify it right there:confused:

It`s #3 on Gamespot`s list of the greastest games of all time.
http://www.gamespot.com/gamespot/features/all/greatestgames/

http://www.gamespot.com/features/6155700/index.html

snappahead
01-06-2008, 07:49 PM
Yeah, it's true..a lot of people have bad taste in games. It's weird how so many people can be wrong about something.

lord odin
01-06-2008, 07:52 PM
Final Fantasy VII was both a critical and commercial success, and set several sales records. Within three days of its January 1997 release in Japan, the game had sold 2.3 million copies. This popularity inspired thousands of retailers in North America to break street dates in September to meet public demand for the title.[87] In the game's debut weekend in North America, it sold 330,000 copies,[88] and had reached sales of 500,000 units in less than three weeks.[89] The momentum built in the game's opening weeks continued for several months; Sony announced that the game had sold one million copies on the continent by early December,[90] prompting one business analyst to comment that "Sony redefined the role-playing game (RPG) category and expanded the conventional audience with the launch of Final Fantasy VII".[90]
Although Square's announcement that Final Fantasy VII would be produced for Sony rather than Nintendo and that it would not be based on the Final Fantasy SGI demo was initially met with discontent among gamers,[59][60] the game continues to maintain a strong following. It placed second in the "Top 100 Favorite Games of All Time" poll by Japanese magazine Famitsu during March 2006,[91] while users of the video game website GameFAQs voted Final Fantasy VII as the "Best Game Ever"[92] in November 2005, a little more than one year after it won the site's "Best. Game. Ever." tournament in 2004.[93]

snappahead
01-06-2008, 07:55 PM
Final Fantasy VII was both a critical and commercial success, and set several sales records. Within three days of its January 1997 release in Japan, the game had sold 2.3 million copies. This popularity inspired thousands of retailers in North America to break street dates in September to meet public demand for the title.[87] In the game's debut weekend in North America, it sold 330,000 copies,[88] and had reached sales of 500,000 units in less than three weeks.[89] The momentum built in the game's opening weeks continued for several months; Sony announced that the game had sold one million copies on the continent by early December,[90] prompting one business analyst to comment that "Sony redefined the role-playing game (RPG) category and expanded the conventional audience with the launch of Final Fantasy VII".[90]
Although Square's announcement that Final Fantasy VII would be produced for Sony rather than Nintendo and that it would not be based on the Final Fantasy SGI demo was initially met with discontent among gamers,[59][60] the game continues to maintain a strong following. It placed second in the "Top 100 Favorite Games of All Time" poll by Japanese magazine Famitsu during March 2006,[91] while users of the video game website GameFAQs voted Final Fantasy VII as the "Best Game Ever"[92] in November 2005, a little more than one year after it won the site's "Best. Game. Ever." tournament in 2004.[93]

And yet somehow, it still sucked. This isn't a case of right and wrong. I thought the game was terrible. Many disagree, but my opinion can't be changed. It's all good. I just hate things that suck.

snappahead
01-06-2008, 07:57 PM
I should also add that I've tried every FF that's come after VII and thought they all sucked too, so I'm not prejudice to VII.

twinzs
01-06-2008, 08:04 PM
And what would you say is the best game ever?

snappahead
01-06-2008, 08:25 PM
Hmmm...I don't know TBH. Maybe Mario 64. Maybe Ocarina of Time...Maybe Castlevania Symphony of the Night. I doubt I ever put any thought into it.

Here's FF to me...walk 10 feet and hit a random battle, walk 10 feet hit a random battle, walk ten feet hit a 10 minute cutscene, followed by a boss battle, then another 10 minute cutscene. Rinse and repeat for another 40 hours.

Square can make a great cutscene. Some of the best in the biz. They can make some cool designs too. They just can't make a fun game. Give me a disc with only cutscenes and we might be in business. They were on to something with that Advent Children thing. Cuts out all that boring "gameplay" I quoted gameplay since in FF it's nothing more than menu navigation.

snappahead
01-06-2008, 08:33 PM
I just remembered that there was a Square game I liked, but I never got a chance to play it more. It was Valkyrie Profile 2. I think that's the name anyways. It was pretty cool. Nothing like FF.

lord odin
01-06-2008, 08:34 PM
Hmmm...I don't know TBH. Maybe Mario 64. Maybe Ocarina of Time...Maybe Castlevania Symphony of the Night. I doubt I ever put any thought into it.

Here's FF to me...walk 10 feet and hit a random battle, walk 10 feet hit a random battle, walk ten feet hit a 10 minute cutscene, followed by a boss battle, then another 10 minute cutscene. Rinse and repeat for another 40 hours.

Square can make a great cutscene. Some of the best in the biz. They can make some cool designs too. They just can't make a fun game. Give me a disc with only cutscenes and we might be in business. They were on to something with that Advent Children thing. Cuts out all that boring "gameplay" I quoted gameplay since in FF it's nothing more than menu navigation.
It sounds like FF just isn`t for you my best friend is the same way he doesn`t even know how to play resident evil or zelda.

twinzs
01-06-2008, 08:35 PM
thanks that all i needed to know :laugh:

snappahead
01-06-2008, 09:08 PM
thanks that all i needed to know :laugh:

What, that I like good games? If I wanna watch a movie, I'll pick up FF..if I wanna play a game, I'll pick up something else. As Odin says, it's just not my kind of thing..if you dig it, more power to you...it looks like you'll be getting a new one every other year, so you should be happy.

cougartrace
01-06-2008, 09:09 PM
To me it's Half Life..there has been no better game

snappahead
01-06-2008, 09:12 PM
To me it's Half Life..there has been no better game

I can see that one. At least it's an actual game anyways. I liked part 2 more, but the first one was the real innovator.

Kujo
01-06-2008, 11:25 PM
Half Life is my favourite game of all time too. Really like Zelda OOT and Mario 64 as well, two games which were very innovative