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03-19-2023, 09:57 PM
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#1
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Ultimates
Join Date: Aug 2017
Location: High Hrothgar
Posts: 9,715
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Is Open Vault Collectables legit?
Anyone have experience ordering from Open Vault Collectables? Reviews?
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03-20-2023, 02:01 AM
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#2
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Alpha Flight
Join Date: Jul 2015
Posts: 4,503
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I have a couple pre-orders with them, but nothing has shipped yet. I had to cancel 2 of the pre-orders I did due to it taking way too long, well past everyone else getting stock. I did get a refund(eventually), but I am not sure that proves anything as I could have just done a chargeback and gotten a refund anyway. I would also like to do more orders with them, but like you I am also concerned if they are really legit. I have been actually considering if I should cancel my other orders as well.
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03-20-2023, 03:08 AM
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#4
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Frozen Pooch
Moderator
Join Date: Jan 2020
Location: Michigan
Posts: 6,566
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Quote:
Originally Posted by qz33
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That first comment
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03-20-2023, 03:15 AM
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#5
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Baron Zemo
Join Date: Sep 2013
Posts: 16,310
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Yeah I think that tells us all we need to know.
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03-20-2023, 03:17 AM
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#6
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Baron Zemo
Join Date: Sep 2013
Posts: 16,310
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03-20-2023, 07:37 AM
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#7
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Alpha Flight
Join Date: Jul 2015
Posts: 4,503
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I have to assume they have filled some orders, if the orders numbers on the site are correct, they have sold thousands of pieces and all can't be pre-orders. I would have thought more people would be complaining if they got screwed. Like I said, I did get a refund on 2 orders. I also did some digging and the company and guys name are all registered as a real business in his state for what that is worth.
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03-20-2023, 08:57 AM
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#8
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Baron Zemo
Join Date: Sep 2013
Posts: 16,310
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Quote:
Originally Posted by 67L88Stingray
I have to assume they have filled some orders, if the orders numbers on the site are correct, they have sold thousands of pieces and all can't be pre-orders. I would have thought more people would be complaining if they got screwed. Like I said, I did get a refund on 2 orders. I also did some digging and the company and guys name are all registered as a real business in his state for what that is worth.
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Where are order numbers on their site?
I mean in their 2 most recent posts there are comments complaining about late/no fulfillment and lack of communication. Doesn't matter IF they have done some legit business this hobby doesn't need another part time honest retailer. Not worth the risk even for a nicer price.
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03-20-2023, 09:18 AM
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#9
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Alpha Flight
Join Date: Jul 2015
Posts: 4,503
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Quote:
Originally Posted by qz33
Where are order numbers on their site?
I mean in their 2 most recent posts there are comments complaining about late/no fulfillment and lack of communication. Doesn't matter IF they have done some legit business this hobby doesn't need another part time honest retailer. Not worth the risk even for a nicer price.
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My latest order from a few months ago was mid 3K so I based on that and the ones I canceled before it they should be somewhere between 4-5K orders now if their counter is accurate. A few people complaining is not 100% proof, but it is concerning combined with my own issues so far. I was hoping it was him just trying to get off the ground, but maybe not.
As far as lack of communication I have seen that complaint about pretty much every second tier retailer so I wouldn't use that as my only basis, but it does not look great either. I wonder if any of those people are members here.
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03-20-2023, 09:23 AM
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#10
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The Herculoids
Join Date: Mar 2008
Posts: 498
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Their prices were good so I pre-ordered a 1:1 Infinity Studios bust awhile back. I was a little concerned too so I called and spoke to the owner on the phone. Seemed like a nice guy. He’s trying to get started and wanted to have competitive pricing. For a few reasons (you know how it is!) I ended up canceling my preorder with no hassle at all. Full refund.
Just my experience.
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