Koto Darth Saber?

[Teague]

I have a Koto Vader (the one where he's leaning back, wielding his lightsaber as if to block an attack), and I've lost the saber. Actually, the piece never came with the saber; it was missing from the packaging. (I called and e-mailed Koto at the time, but they didn't respond after several inquiries.)

Anyway, anyone have any idea where to get spare sabers?

[gonk]

Originally Posted by Teague

I have a Koto Vader (the one where he's leaning back, wielding his lightsaber as if to block an attack), and I've lost the saber. Actually, the piece never came with the saber; it was missing from the packaging. (I called and e-mailed Koto at the time, but they didn't respond after several inquiries.)

If possible, please forward your previous emails concerning this matter to fanquestions@kotous.com

[Teague]

Originally Posted by gonk

If possible, please forward your previous emails concerning this matter to fanquestions@kotous.com

Done. Sorta, anyway. I don't have the old e-mails--this was years ago. But I did e-mail that address to see if they could help. Thanks for the reply!

[Teague]

Well, I e-mailed the address you gave me, and it didn't go through. Permanent failure, whatever that means. Sigh.

[patrickwm68]

Koto's pretty good at replacing parts. A couple years ago I e-mailed Koto in Japan and told them my Yoda kit was missing his necklace. Though I didn't get a reponse, a week later I got a FedEx envelope from Japan with the necklace in it. I was totally surprised.

Koto's OK in my book.

This is the e-mail address:

cs@kotobukiya.co.jp

[Darth Torment]

Originally Posted by Teague

I have a Koto Vader (the one where he's leaning back, wielding his lightsaber as if to block an attack), and I've lost the saber. Actually, the piece never came with the saber; it was missing from the packaging. (I called and e-mailed Koto at the time, but they didn't respond after several inquiries.)

Anyway, anyone have any idea where to get spare sabers?

Don't bother asking Kotobukiya.
I tried to do that about a year ago as mine arrived with a broken lightsaber.

They told me they will not send just a saber (even after I offered to pay for one), and recommended that I buy another whole statue from them to replace it instead.

In a nut shell, this turned be off completely.
I don't collect Koto, and sold everything I had from them.

Attakus on the other hand has stellar customer support for issues such as this.