PCS Customer Service

[PCSRebecca]

Originally Posted by apellica

I hear you. This is getting beyond frustration.

Hello,

Please PM me your case number or email if you're waiting for a refund. We're doing our best to catch up on pending refunds and are expecting to be up to date very shortly. Thank you for bearing with us while we had to clean up.

[PCSRebecca]

Originally Posted by Drakull

Please I'm waiting for a shin akuma shipping for one month Case #21179
Can you ship it before Blankas !
Thank you

Hello,

Sorry for the delay. More Shins will be ready to ship after tomorrow. (:

[PCSRebecca]

Originally Posted by htdhvy

Hi Rebecca,

Thanks for your response, i sent you a reply (and a PM) looking to complete this transaction. Can you please respond to it and then confirm that i have a 0 balance (ie paid in full) and then close the paypal invoice?

Thanks in advance!

All is updated (:

[Adon]

Hi Rebecca,

Please look into case # 22051.

Jon hasn't responded to me yet, i needed him to confirm that he has my updated address and contact info for the BLANKA shipment order which I have fully paid and for all future shipments for all my orders.

Please look into it and check if he updated his records.

Waiting for confirmation and also my BLANKA tracking number.

Thanks.

[PCSRebecca]

Originally Posted by Adon

Hi Rebecca,

Please look into case # 22051.

Jon hasn't responded to me yet, i needed him to confirm that he has my updated address and contact info for the BLANKA shipment order which I have fully paid and for all future shipments for all my orders.

Please look into it and check if he updated his records.

Waiting for confirmation and also my BLANKA tracking number.

Thanks.

Hello,

Thanks for the heads up! I've updated your address on this order. (:

[Adon]

Originally Posted by PCSRebecca

Hello,

Thanks for the heads up! I've updated your address on this order. (:

Thank you!

[htdhvy]

Originally Posted by htdhvy

Hi Rebecca,

Thanks for your response, i sent you a reply (and a PM) looking to complete this transaction. Can you please respond to it and then confirm that i have a 0 balance (ie paid in full) and then close the paypal invoice?

Thanks in advance!

Thanks for your response Rebecca and for taking care of it. You're awesome! I have responded to your last email with my shipping address.

[Mace Handowan]

Hi Rebecca,

I am still waiting for a refund for my Scorpion and Sub-Zero 1:3 Scale Statues. Case #21624. Would be great if you could take a look and speed things up.

Thanks a lot in advance.

[Agoniste]

Hi!
When is my order going to be shipped???
Invoice 3324
Also I have a case opened for my Sub-Zero 1:3
Case # 22045

[PCSRebecca]

Originally Posted by Mace Handowan

Hi Rebecca,

I am still waiting for a refund for my Scorpion and Sub-Zero 1:3 Scale Statues. Case #21624. Would be great if you could take a look and speed things up.

Thanks a lot in advance.

Hello,

Thank you for your patience. We are still catching up on older cases but I've sent your case number to accounting to try and speed things up.