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01-11-2018, 03:30 PM
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#191
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Martian Manhunter
Join Date: May 2009
Location: Dela-where??
Posts: 17,993
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Quote:
Originally Posted by Screwloose
I have just started getting into collecting statues. This was my first Sideshow statue. I noticed a few minor things wrong with the statue. One back tooth is chipped and there is a small mark in the paint on his thigh. How much of a hassle is it to get a replacement? Especially the head because its the EX head.
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Tooth, worthy of an ask SS to see what they can do.
Small mark, let it go. It's not bad at all. Getting into this hobby you will see worse. Plus, if you hadn't circled the mark, I wouldn't have even seen it with that zoom.
The process isn't hard though. I have exchanged entire statues with SS. Ended up having to return all together because the QC was shot on both (like major scratches all over), but the process was smooth.
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01-11-2018, 03:33 PM
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#192
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Cross country skiing is great if you live in a small country.
Join Date: Nov 2008
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
Posts: 1,968
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Quote:
Originally Posted by Demona
Tooth, worthy of an ask SS to see what they can do.
Small mark, let it go. It's not bad at all. Getting into this hobby you will see worse. Plus, if you hadn't circled the mark, I wouldn't have even seen it with that zoom . . .
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01-11-2018, 03:45 PM
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#193
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Green Arrow
Join Date: Oct 2006
Location: NY
Posts: 10,435
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I'd want the head replaced but I'd prolly let the body mark go as well. Not worth the hassle of returning. They may offer you a small partial refund on the body if they don't replace it.
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01-11-2018, 04:12 PM
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#194
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Captain Marvel
Join Date: Oct 2015
Posts: 3,244
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I've fixed tiny chips and paint misses in black areas with a gel pin. Not sure if anyone else would recommend, but as long as you apply it only to the tiny area, no one can tell and it eliminates the white.
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01-11-2018, 11:42 PM
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#195
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If you saw a heat wave, would you wave back?
Join Date: May 2014
Location: Maryland, USA
Posts: 2,992
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They have a small delay in getting back to you, but it is pretty quick and easy getting a replacement.
I went through 2 replacements on their recent Spiderman PF (and ended up just buying one off someone else because was tired of it + discount).
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01-16-2018, 01:16 AM
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#196
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Borrow money from a pessimist, they don't expect it back.
Join Date: Jul 2017
Location: Las Vegas
Posts: 748
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Just received my Catwoman by Artgerm. Has a fingerprint of bluish paint on the white base. It is the color of the catwoman paint. This is my first issue with sideshow. I filled out the form with a picture. Does this usually move quick?
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01-16-2018, 11:16 AM
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#197
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Doh!
Join Date: Dec 2017
Posts: 13
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I sent out an e-mail for my issue on the 11th. Still waiting for a response. I am assuming it is taking longer to respond because of the weekend/holiday.
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01-18-2018, 01:50 PM
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#198
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Borrow money from a pessimist, they don't expect it back.
Join Date: Jul 2017
Location: Las Vegas
Posts: 748
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Update of QC Issue
Quote:
Originally Posted by Incrysis
Just received my Catwoman by Artgerm. Has a fingerprint of bluish paint on the white base. It is the color of the catwoman paint. This is my first issue with sideshow. I filled out the form with a picture. Does this usually move quick?
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So Sideshow got back to me with options:
1. Full RMA for whole statue, can't replace just the base
2. $52.00 credit to keep as is
3. Full refund
I chose 1 because I like the statue overall and I have the other 2 pre-ordered as well. Wish they could have replaced the base as that would have been the easiest.
edit: 1/24/17 Rec'd my return instructions and label.
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01-29-2018, 12:28 PM
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#199
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I took an IQ test and the results were negative.
Join Date: Feb 2016
Location: Slovakia
Posts: 66
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Hi guys, I reveived Deadpool Life Size Bust. It’s awesome except for paint flaws on granade. So I contacted local shop and they asked me for picture of base with ES number. Then I found out, that ES is missing. did have anybody similar issue?
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01-29-2018, 12:35 PM
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#200
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Apr 2016
Location: US
Posts: 1,321
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Quote:
Originally Posted by memphis
Hi guys, I reveived Deadpool Life Size Bust. It’s awesome except for paint flaws on granade. So I contacted local shop and they asked me for picture of base with ES number. Then I found out, that ES is missing. did have anybody similar issue?
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There is no ES on the Marvel life size busts.
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