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Old 11-03-2016, 01:43 PM   #211
The13thWarlock
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Quote:
Originally Posted by Shanesg View Post
So I've had the NYCC Huntress on order for over 2 years now and it's been 18 months since the initial due date(may 2015). According to the arh agreement, if I haven't received anything in that amount of time, I have to be refunded 100% of my payment. I've sent an email off requesting my refund and I'm getting nowhere. How do I go about getting this back so I can forget I ever dealt with ARH?

Thanks
Is it the huntress with the cats or just the huntress?
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Old 11-03-2016, 01:59 PM   #212
Spencer T.
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Again, if you have a problem with your order or would like to check the status of your order, please email us at arhstudios@hotmail.com or call us at 20-899-4038. Our customer service hours are 10:00 to 3:00 MST.
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Old 11-03-2016, 02:09 PM   #213
Spencer T.
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Originally Posted by zeus View Post
Is there a reason why Poseidon prototype , the crown, belt and shells are gold and what we received is steel/metal color?
So I just pulled Poseidon out of a box and held it up next to the Poseidon we got as the prototype piece. And except for a slight darkening on the luster of the shells, belt, and crown they match the prototype.
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Old 11-03-2016, 03:46 PM   #214
zeus
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Quote:
Originally Posted by rnrchrd62 View Post
So I just pulled Poseidon out of a box and held it up next to the Poseidon we got as the prototype piece. And except for a slight darkening on the luster of the shells, belt, and crown they match the prototype.
OK Then something is wrong with my eyes,The prototype is from your website and the other one I pulled from facebook.

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Old 11-03-2016, 04:02 PM   #215
Marcel54
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I see a distinct difference in the colours. I like the steely look but it doesn't look like the prototype.
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Old 11-03-2016, 05:16 PM   #216
Spencer T.
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Ah... The pictures from the website are the hand painted original that we produced here in the studio. The prototype that we received was what the factory sent us for approval before production and it would appear that they decided steel was a better look than gold.
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Old 11-03-2016, 05:24 PM   #217
Shanesg
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Quote:
Originally Posted by The13thWarlock View Post
Is it the huntress with the cats or just the huntress?
With cats.
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Old 11-03-2016, 05:42 PM   #218
zeus
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ok thanks Spencer
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Old 11-03-2016, 06:04 PM   #219
Great Pheidias
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Quote:
Originally Posted by rnrchrd62 View Post
Ah... The pictures from the website are the hand painted original that we produced here in the studio. The prototype that we received was what the factory sent us for approval before production and it would appear that they decided steel was a better look than gold.
well to me it appears the steel look like crap compared to the original gold
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Old 11-03-2016, 06:17 PM   #220
LordDark
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Hi
i wish to know when will my statue ship "Arkhalla, Queen of Vampires (1:3 Scale)" i sent an email 10 days ago

Anwar
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