Quote:
Originally Posted by PopCultureShock
We totally understand. There have been some bad decisions. I think its silly to try and sugarcoat it. Anthony is on top of getting it all straightened out.
As far as Customer Service, while Im not involved in it these days, i do have to say Aurora is great and I believe she can whip it into shape.
Also, in case you didnt know, Red Ant is Anthony so when he says something thats straight from the top dog.
|
Jerry, it's small gestures like this that builds relationships. Even though I might be a small fry, you take your time to respond to me, thank you for that.
Yes, I knew Red Ant was Anthony. As I said before, I respect the way he's taking on problems straight forward as much as he can. Although this is all new to him, he still hasn't earned the respect that you commanded. It will come with time, as he people get to know him as we got to know you. Maybe I'll get to meet him in person next year at one of the conventions.
I did not get any response from Aurora, but got a response from someone else who doesn't seem to take criticism well and only seems to respond when good news comes along.