Aspen Print Thread

[Cyber-Lip]

I would not pay a premium for an unsigned print. I would pay regular price but only if the artists were scheduled to be at an upcoming show that I would be able to attend to have it signed.

That's pretty sleazy of them to post a pic of a signed print when they're selling an unsigned one, regardless of if they disclose it in their description. They could easily photoshop the sigs and the es # out for the auction photo

[renketsu]

Parcel has arrived and turning it round doesn't make any thudding noises so I am hopeful that they are fastened down correctly!

Will see tonight

[renketsu]

The prints were in a bag taped between two sheets of cardboard - so all ok (phew)

Missing a mini print, but have emailed Aspen for assistance.

[ALPH4T34M]

Originally Posted by rottencat

Yup. But its not only USPS. With adequate packaging that could have been avoided. This is my first time when I recieved prints shipped flat. I've had better luck with prints rolled in tubes.

I prefer my prints shipped in a tube, especially being international.

Aspenstore does a good job with their tube in a box combo.

[OrangeCrush]

Originally Posted by rottencat

Certificates...



Beautiful...
Got 36 full size prints, 7 miniprints and only 35 cerificates. To be honest this is one of my least worries atm...



And all 36 damaged prints together



Upper right corner is in worst shape. That does not mean that other 3 corners are perfect, they got minor damage as well.

I did not get any free compimentary comic books or flyers this time but I know that they would have been perfectly secured. I know because this is not the first time I order from Aspen.

Im trying to be as calm as possible. This is one of my worst unboxing events. Im going to create a ticket about this next. Wish me luck. If I will not be back it means I went to Greece to enjoy life ...

Sorry to hear that happened. I understand all to well the frustrations with damaged prints. The good news is they are coming from Aspen, so they will no doubt replace all the prints. It still sucks, especially with a package that big. Hopefully this will just push Aspen even harder to use proper shipping methods. The single most important aspect when shipping flat is securing the prints so they don't move around during shipping. There is just no excuse for this sort of lack of attention to detail, especially given the fact that there were 36 prints in there. They should have taken extra steps to ensure the prints were well secured with a package like this. And here I thought they had worked all of their shipping issues out. I guess not.

[OrangeCrush]

Originally Posted by renketsu

Fingers crossed, my shipment (flat) from Aspenstore is arriving on Friday as it clears UK customs tomorrow.

36 prints in one go must be a record - anyone beat that? I think I've had 10 in one go, but never that many.

Yeah, I had 63 in one shipment last fall. It weighed like 10 pounds and thankfully they did a really amazing job shipping it. They put all the prints in 3 print bags and then secured the 3 bags to a sheet of cardboard using that Saran wrap like material for shipping. They went around the prints and cardboard like 20 times with the stuff. It was actually difficult unpacking them due to that stuff but it did keep them secure.

Originally Posted by renketsu

The prints were in a bag taped between two sheets of cardboard - so all ok (phew)

Missing a mini print, but have emailed Aspen for assistance.

This is the method that they should be using for all flat shipments. I was actually the one that passed this method on to Aspen plus I gave them the info on where to buy all the materials. Supposedly, they are sending me something for free as a thank you, tho its been awhile and I still haven't received anything. Its a bit disappointing to see them still sending out orders without securing the prints. Good to hear that yours arrived ok tho.

[Dark69]

still no print and no emails back from them, if i don't get anything by Friday i'm going to get my money back with ebay.

[OrangeCrush]

I am just checking on here to see if anyone has an extra copy of this Executive Assistant print



Its driving me crazy that I am unable to find a copy of this print. I have been looking for what seems like FOREVER and I haven't seen even a single copy go up for auction. If someone has an extra copy they are willing to sell, or even just one copy that they would be intersted in selling, just get in touch. Go ahead, name your price. The thing is rarer than many of the signed Turner prints. Its really driving me a bit crazy as it shouldn't be that difficult to find an Executive Assistant print, should it?

[rottencat]

i was not even aware it exists. now i want it too

[Viper2005]

Originally Posted by rottencat

i was not even aware it exists. now i want it too

Same!! Lol