Quote:
Originally Posted by bwestley13
I see this mistake only hurting two groups.
For Tweeterhead it both hurts their bottom line on cost per unit and their reputation for giving super exclusives for pre-ordering groups of items.
The second group is flippers who think that because they got something super exclusive that they should list it for multiple times retail. IMHO flippers should GDIF.
For the 1800+ others who are getting the riser as an added bonus, most of them probably won't know that they weren't suppose to get it.
That being said, Chad really needs to hire a better webdesigner. Any cancellation fees NEED to be clearly stated prior to final sale. It being hidden can lead to losing disputes of chargebacks. I had to email Debbie about not being able to find https://tweeterhead.com/my-account/
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The website re-do is something that is being looked into. The unfortunate thing is a proper website design is at a minimum $35K. That's a lot of dough when you are launching a new line. Eventually almost every thing will be smoothed out. The riser issue was a result of a series of unfortunate events, and not everyone will be getting the additional hand, head, and $15. The only one that will probably lose out is TH since I am sure they will have to pay for the additional risers
Quote:
Originally Posted by Philintheblank
^GDIF... Also hurts those that decided to PO an item to get the riser. Bud and Lou in my case...I probably would've been able to get them for less on the secondary market. It was a mistake, though...they didn't intend for it to happen. Factory messed up. I'll give them a pass. They're probably paying more for it than anyone...literally.
Yeah, I shouldn't need to read a walkthrough to find my orders. They're working on it apparently.
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Yes. And just like a new house, you never know there are issues until they pop up (i'm still dealing with that part:-( ).
Quote:
Originally Posted by Gothamite
Found this on Tweeterhead's Instagram page:
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That is a beautiful shot of the group. The riser was initially only made because Chad thought Harley looked too short next to Joker and he wanted her to look like she was flying.
Quote:
Originally Posted by bwestley13
Yes that is the problem, EVERYONE is getting the bonus riser. Not just the few that pre-ordered all three before Sept 30th.
Tweeterhead posted on their facebook the edition sizes around that time too.
Harley Quinn 1500 reg. 500 ex
Joker 1500 reg. 500 ex
Bud and Lou 200 total
Since Bud and Lou are also being sold elsewhere, they probably had way less than 200 that were suppose to get the bonus riser.
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Yes it is still a very low amount that will have a riser regardless of whether they purchased the trio. Unless you have issues like this, you can never learn.