|
|
|
|
|
|
08-26-2015, 11:11 PM
|
#401
|
Inhumans
Join Date: Apr 2012
Location: Heart of USA!
Posts: 9,156
|
Ant man really needs to check with doc and get some blood work done looks like he may have cirrhosis of the liver because he looks to be quite jaundice in those pictures! Lay off the booze ant-man!!!
Sarah joe
|
|
|
08-27-2015, 12:27 AM
|
#402
|
Phoenix
Join Date: Feb 2013
Posts: 12,746
|
Quote:
Originally Posted by The Mule
I still don't see it, all the opposite, looks uniform to me.
I find it funny that (especially on the other board) I've seen people justify every single paint issue they got with "bad lighting" and when it's actually bad lighting for real everybody freaks out. This is like Wolverine's monotooth/arms hair or Phoenix headgate, a lot of noise over nothing.
Now the eyebrows and hair different color, that's something to look into.
|
Doesn't hurt for XM to double check it just in case... Ya never know....
|
|
|
08-27-2015, 02:28 AM
|
#403
|
XM Studios
Producer
Join Date: Mar 2008
Posts: 789
|
Hey guys, I just checked with the boys and the factory - it's our bad! No excuse about this. There are 4 Ant mans till date as I understand but ours is classic comics Hank Pym and he is blonde based on the reference materials. Looks like we checked the paint quality (lines) but missed out on accuracy.
So here's the plan, XM Studios will recast and repaint 700 pieces of the head sculpt, with corrected hair color and also add in the black for the filter mouth piece. Nose wise for the colours we find it uniform actually but since we are reproducing the heads, we will monitor on that as well.
We will distribute the new heads at no costs (shipping included) to all customers and distributors so please be patient as it would take a couple of months to produce the heads. First level of contact should be your distributor or seller who will be receiving the heads. If there are any issues such as sellers not wanting to ship, please go direct to me (bryan@xm-studios.com) and I will take care of you.
On behalf of the XM boys and team, my sincerest apologies for this QC oversight.
|
|
|
08-27-2015, 02:31 AM
|
#404
|
Phoenix
Join Date: Feb 2013
Posts: 12,746
|
Number One in customer service = XM Stuidos
|
|
|
08-27-2015, 02:43 AM
|
#405
|
XM Studios
Producer
Join Date: Mar 2008
Posts: 789
|
Oh yeah I forgot to say a huge thanks everyone for sharing and pointing stuff out to us - this is where we as producers/manufacturers learn the most and improve. You bunch of guys and gals are very understanding and patient, we can't ask for better customers and friends.
|
|
|
08-27-2015, 02:51 AM
|
#406
|
Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,065
|
So many ants and they look great. Can't wait for this.
|
|
|
08-27-2015, 02:55 AM
|
#407
|
Zot
Join Date: Sep 2012
Location: United Kingdom
Posts: 5,628
|
Now that's what I call customer care!!
|
|
|
08-27-2015, 03:09 AM
|
#408
|
A closed mouth gathers no foot.
Join Date: Nov 2014
Posts: 450
|
Best in the biz, good show.
|
|
|
08-27-2015, 03:21 AM
|
#409
|
Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,065
|
Quote:
Originally Posted by shorudan
Oh yeah I forgot to say a huge thanks everyone for sharing and pointing stuff out to us - this is where we as producers/manufacturers learn the most and improve. You bunch of guys and gals are very understanding and patient, we can't ask for better customers and friends.
|
Can u guys secretly ship to Canada? We wouldn't tell Now that would be great customer service lol.
|
|
|
08-27-2015, 06:04 AM
|
#410
|
If you saw a heat wave, would you wave back?
Join Date: Mar 2013
Posts: 2,988
|
Quote:
Originally Posted by shorudan
Hey guys, I just checked with the boys and the factory - it's our bad! No excuse about this. There are 4 Ant mans till date as I understand but ours is classic comics Hank Pym and he is blonde based on the reference materials. Looks like we checked the paint quality (lines) but missed out on accuracy.
So here's the plan, XM Studios will recast and repaint 700 pieces of the head sculpt, with corrected hair color and also add in the black for the filter mouth piece. Nose wise for the colours we find it uniform actually but since we are reproducing the heads, we will monitor on that as well.
We will distribute the new heads at no costs (shipping included) to all customers and distributors so please be patient as it would take a couple of months to produce the heads. First level of contact should be your distributor or seller who will be receiving the heads. If there are any issues such as sellers not wanting to ship, please go direct to me (bryan@xm-studios.com) and I will take care of you.
On behalf of the XM boys and team, my sincerest apologies for this QC oversight.
|
Sorry to have been the barer of bad news Bryan, but you guys sure do answer the call m8.
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 11:58 PM.
|