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Old 07-20-2015, 10:37 PM   #691
CAIN MKII
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From left to right:
SD ED-209 (Tommy Takara)
One coin figure (Kotobukiya)
NECA figure
CHRONICLE COLLECTIBLES replica
First gen ED-209 by Hot toys.
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Old 07-20-2015, 10:52 PM   #692
gagaliya
I went to a general store. They wouldn't let me buy anything specifically.
 
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Originally Posted by Chronicle CS View Post
We open everything and check it here before it goes out the door.

What part was broken, out of 250 shipped we have yet to have one arrived broken.

Was it inspected in customs? Were all of the foam holders installed around ED on the inside? There should be small blocks of white and black foam holding him into place.

Paul
Okie i see, so it was opened by you guys, not secret compass. Please see photos of the damage. Packaging looks good with all the foams in place. I am in the US, so no customs to go through.

Was happy to finally got him, but joy quickly turned to disappointment once i took out the body and saw the small piece in the plastic bag. Took me a while to find where it was from. There is also a wire loose on the foot...









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Old 07-20-2015, 10:56 PM   #693
thx217
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Originally Posted by CAIN MKII View Post


From left to right:
SD ED-209 (Tommy Takara)
One coin figure (Kotobukiya)
NECA figure
CHRONICLE COLLECTIBLES replica
First gen ED-209 by Hot toys.
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Old 07-20-2015, 10:59 PM   #694
thx217
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Originally Posted by gagaliya View Post
Okie i see, so it was opened by you guys, not secret compass. Please see photos of the damage. Packaging looks good with all the foams in place. I am in the US, so no customs to go through.

Was happy to finally got him, but joy quickly turned to disappointment once i took out the body and saw the small piece in the plastic bag. Took me a while to find where it was from. There is also a wire loose on the foot...
Mine came like that also among few other issues but Paul and his team acknowledged the issues and promptly got me a return label for a replacement.
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Old 07-20-2015, 11:14 PM   #695
Chronicle CS
Chronicle Collectibles
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Get Secret Compass to switch it our for you, I QC'd that piece and I go over them with a fine toothed comb.

When SC contacts us I'll take care of them. Or you can send me the Upper Body and the Lower Body and we'll fix it for you or switch it out.

Paul
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Old 07-20-2015, 11:20 PM   #696
gagaliya
I went to a general store. They wouldn't let me buy anything specifically.
 
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Originally Posted by Chronicle CS View Post
Get Secret Compass to switch it our for you, I QC'd that piece and I go over them with a fine toothed comb.

When SC contacts us I'll take care of them. Or you can send me the Upper Body and the Lower Body and we'll fix it for you or switch it out.

Paul
thanks paul, let me go through sc, already sent them an email.
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Old 07-20-2015, 11:46 PM   #697
bforce
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Originally Posted by gagaliya View Post
hi, for those of you who ordered from secret compass, do you guys know if it's standard practice to open the statues? Mine arrived broken sigh and I noticed all the original yellow tape seal was opened, then resealed with new tapes on top of it. There was also writings on the inside of the brown shipper flap, and phil's signature plate on the base has finger prints all over it.

I requested an exchange with secret compass, but just curious if everyone else's ed209 from this vendor are also resealed.

Thanks
Sorry to hear about your broken ED-209. Hopefully Chronicle can help you out there. In regards to the finger prints - I would assume they all come with finger prints - Phil Tippett did sign them

I talk about the finger prints in my unboxing video of ED-209.

https://www.youtube.com/watch?v=KdfCRknmx8M

I don't have an issue with the finger prints. But if you do wish to clean the finger prints off, use a soft, dry cloth and buff slowly so not to remove the signature.
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Old 07-21-2015, 12:20 AM   #698
pacino
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N°161


Looks amazing!
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Old 07-21-2015, 01:48 AM   #699
El Diablo
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Originally Posted by CAIN MKII View Post
N°161


congrats cain mkII ! did you level the body out in that second pic? if so how? mine's at the local delivery depot so should have it soon.

Quote:
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Mine came like that also among few other issues but Paul and his team acknowledged the issues and promptly got me a return label for a replacement.
what issues did yours have thx?
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Old 07-21-2015, 02:00 AM   #700
CAIN MKII
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Nope my friend, I didn't modified the body at all, it's 100% stock
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