PCS Customer Service

[PCSRebecca]

Originally Posted by ryuhayabusa6787

hi,


i have a deposit transfer so do i pay remaining balance and shipping in 1 go or separate them?

Hello,

Congrats on your transfer! Your remaining balance is expected to be paid when you send your shipping payment. If you would like to send it early though, that's completely fine! Just be sure to add a note with your payment letting us know what statue it's for.

Thank you

[bl00dymary]

HELLO PCS

I HAVE JUST RECEIVED THE SHIPPING NOTICE FOR MY 1:3 SUB ZERO
MAY I KNOW "HONG KONG" IS LOCATED IN S.E ASIA ?"
THANKS FOR YOUR HELP~

I CANNOT FIND HONG KONG ON THE LIST, THANKS

[punisher2000]

Hi Rebecca,

please confirm the correct shipping address in Case #18944 cause I moved since ordering back in 2015 and payment of shipping of Sub Zero now. The correct address is the last shipping paypal payment and the correct adress also in the Case #18944. Thx

-------------------------------------------------------------------
EDIT:
03-01-2017:

GOT ANSWERE and THANKS A LOT FOR CONFIRMATION 8-)
THUMB UP FOR REBECCA!!

[oskis5]

Dear Rebecca

ref case #18730

just wondering if there is an update on my replacement?

many thanks

[htx87]

Hello,

Im due a refund on two pieces that I cancelled a week ago. I was told id receive it within one week and none yet. Would gladly appreciate it. Thanks.

Case #18597.

[acemazing]

Hello Rebecca!


Could you please look into case # 18663 and #18844?

Both cases are regarding refund/cancellation.


Thank you very much!

[Sgt Taz]

On the invoice for customs is the paid price stated (for example the discounted price when paid in full) or the standard price of the statue? Thanks.

[Black_Sunrise]

Hi Rebecca, It's been days since you informed me that the accounting team will get back to me with regards to cancelling my order? No one's gotten back to me. Could you please help to check on it? My email's :
black_sunrise_01@yahoo.com
Thanks.

[Black_Sunrise]

Till now still no confirmation. Terrible customer service! Can someone just help me already?

[xray]

Can you look into why my 1/3 Akuma still hasn't shipped?

imironmann@yahoo.com

Thanks