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04-24-2016, 12:28 PM
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#1
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Moderator
Moderator
Join Date: Sep 2013
Location: San Diego
Posts: 10,410
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Kudos to Sideshow!
SS get's some bad press for their CS sometimes. I just wanted to put it out there that they took fantastic care of me. My Sinestro PF started to lean. They offered me a full refund at the end of last year. I opted to try adding strategically placed pads to counteract the leaning. Unfortunately it didn't work. They still offered to take the piece back now, and give me full credit, which is fine since I'll just apply it to a couple PO's.
I've never had a bad experience with their CS, but this goes beyond that, IMO. Anyways, just wanted to say thanks to SS for being so great about the entire situation.
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04-24-2016, 01:22 PM
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#2
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Kindly Asked To Leave
Join Date: Aug 2009
Location: Area 51
Posts: 3,701
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I can vouch for them too,my Jaws maquette started to peel off the paint one year after I purchased,they exchanged with no questions asked.
Sometimes they can be dicks others nice,but mostly nice.
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04-24-2016, 02:37 PM
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#3
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Zot
Join Date: Sep 2012
Location: United Kingdom
Posts: 5,628
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WoW! That's great.
They have been great with me on all my enquirers.
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04-24-2016, 03:38 PM
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#4
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The Masters of Evil
Join Date: Nov 2012
Location: United States
Posts: 5,599
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I do not approve of having a positive thread on this board.
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04-24-2016, 03:42 PM
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#5
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Moderator
Moderator
Join Date: Sep 2013
Location: San Diego
Posts: 10,410
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Quote:
Originally Posted by Gyro Zeppeli
I do not approve of having a positive thread on this board.
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I know... pretty risque.... 
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04-24-2016, 05:22 PM
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#6
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The Flash
Join Date: May 2008
Location: Wisconsin
Posts: 17,145
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Quote:
Originally Posted by Gyro Zeppeli
I do not approve of having a positive thread on this board.
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Hahahaha...... 
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04-24-2016, 05:45 PM
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#7
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Omega Red
Join Date: Dec 2008
Location: United Kingdom
Posts: 9,052
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Quote:
Originally Posted by Gyro Zeppeli
I do not approve of having a positive thread on this board.
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Give it a little while.... 
I too will vouch for them. I've had a few good encounters with them of late. Even though they can't work miracles and provide replacements for out of stick items etc. They were great to deal with.
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04-24-2016, 06:14 PM
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#8
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If you saw a heat wave, would you wave back?
Join Date: Mar 2013
Posts: 2,988
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Add me to the vouching crew... SSC helped me out with a piece my son had accident damaged when he tosses a ball, and I had actually purchased it from a third party. That and they helped me out when my Batmans cape was cracked... They are awesome in my book.
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04-24-2016, 06:15 PM
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#9
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Batman
Join Date: Feb 2013
Location: Michigan
Posts: 20,103
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glad they got you taken care of bro! 
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04-24-2016, 06:53 PM
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#10
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Borrow money from a pessimist, they don't expect it back.
Join Date: Aug 2006
Posts: 791
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Wonder if they will take back defect items if international
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