The official ask Popcultureshock thread

[qz33]

Originally Posted by MagicDara

Hi, I am posting this here in the hope that PCS will see it,

I have been waiting over a month for my scorpion and subzero mkx life-size bust refunds. As I'm sure you'll appreciate, this is quite a long time. When can I expect these refunds to be transferred? My email is darasmagicshow@hotmail.com

Kind regards,

Curious as to what they told you when they deleted your post off Facebook?

[DeadGhostKnight]

You won't get answers here anymore as PCS aren't using the forum anymore. I'd just keep emailing customer service, you will get your refund no doubt it might just take a while.

[MaxGoof]

Originally Posted by DeadGhostKnight

You won't get answers here anymore as PCS aren't using the forum anymore. I'd just keep emailing customer service, you will get your refund no doubt it might just take a while.

RedAnt was just answering questions in this thread this week, wasn't he?

[DeadGhostKnight]

Originally Posted by MaxGoof

RedAnt was just answering questions in this thread this week, wasn't he?

Yeah he's done with here now.

[shin3000]

Not sure if Jerry or representatives from PCS are still active here, but I just wanted to try out of desperation. Dear PCS, I've requested for a refund more than 30 days ago and was told very impatiently by your CS supervisor to give them up to 30 days to process it (impatient because I asked them to correct a mistake but they didn't respond until I sent 2 more emails to follow up), and I should just stop bugging them..... Now that more than 30 days have passed, still nothing... I sent an email a few days ago to check, and yes you probably guessed, no response whatsoever.... so what am I supposed to do now? This is truly frustrating and worrying. Will I ever get my money back? Thank you for your attention.

[shin3000]

Originally Posted by qz33

Curious as to what they told you when they deleted your post off Facebook?

oh shoot I saw this after I posted mine... they did exactly the same to me, i asked questions on FB about the refund and got deleted! no reasons given.

[OuttaSight]

Originally Posted by shin3000

Not sure if Jerry or representatives from PCS are still active here, but I just wanted to try out of desperation. Dear PCS, I've requested for a refund more than 30 days ago and was told very impatiently by your CS supervisor to give them up to 30 days to process it (impatient because I asked them to correct a mistake but they didn't respond until I sent 2 more emails to follow up), and I should just stop bugging them..... Now that more than 30 days have passed, still nothing... I sent an email a few days ago to check, and yes you probably guessed, no response whatsoever.... so what am I supposed to do now? This is truly frustrating and worrying. Will I ever get my money back? Thank you for your attention.

Please keep in mind I cant speak for PCS as I dont have anything to do with the business since I sold it.

I am only involved in creative department.

[shin3000]

Originally Posted by PopCultureShock

Please keep in mind I cant speak for PCS as I dont have anything to do with the business since I sold it.

I am only involved in creative department.

Thanks for your reply Jerry (I assume?). This explains why the company's CS is so terrible now! And what's worse is there's no confidence or assurances that customers can purchase PCS products safely now!

[GenoToys]

How long should I expect for my Refund to come in??

Thank you.

[shin3000]

Originally Posted by GenoToys

How long should I expect for my Refund to come in??

Thank you.

No response as usual!