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07-03-2018, 08:51 AM
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#1
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Frackin!
Join Date: Apr 2016
Posts: 45
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PCS : Cancellation Policy
I just saw that you changed your policy on the site.
Cancellation policy :
- Before: NRDs are 10% off the item's price.
- Now: NRDs are 10% to 30% of the item's price.
It's not correct for your client to change your policy as you wish.
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07-03-2018, 08:53 AM
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#2
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Jun 2008
Location: Ohio
Posts: 1,368
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With the way this company deals with refunds or emails they have no right to do anything until they get their sh_t together.
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07-03-2018, 08:59 AM
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#3
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This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
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NRDs with PCS have always been more than 10% most $400-500 statues you have always had to put down like $100.
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07-03-2018, 09:15 AM
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#4
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Frackin!
Join Date: Apr 2016
Posts: 45
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The screen I taked before the change.
You see NRDs are 10% of item's price.
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07-03-2018, 10:27 AM
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#5
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This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
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It might have said that on the page but what i am telling you is that the NRD has never been 10%...so they have probably updated to reflect what they actually charge.
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07-03-2018, 10:41 AM
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#6
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Doctor Doom
Join Date: Sep 2013
Posts: 16,053
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Quote:
Originally Posted by DeadGhostKnight
It might have said that on the page but what i am telling you is that the NRD has never been 10%...so they have probably updated to reflect what they actually charge.
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C'mon DGK ya gotta be sure before you post about the money.
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07-03-2018, 10:54 AM
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#7
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This is Dr. DGK, I'm listening...
SF ReviewerModerator
Join Date: Apr 2007
Location: Stoke, England
Posts: 9,401
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Majority of pieces on there don't ask for a 10% NRD. All the pieces I've ordered I've never paid 10% NRD, it's always been pretty much $100 up front on deposit or payment plan.
And like i said they have updated to say 10-30% so that's correct as 10% was never correct.......that's my point.
I think Guile and 1:3 Dredd are the only 2 that require 10% all before or after require more....
EDIT : BISON BUST TOO OMGZ!!
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07-03-2018, 11:58 AM
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#8
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The Thunderbolts
Join Date: May 2010
Location: In a World of my own.
Posts: 5,188
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No sympathy for anyone effected by this. It’s not as if there wasn’t enough warnings.
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07-03-2018, 12:11 PM
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#9
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The X-Men
Join Date: Mar 2018
Posts: 1,089
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If they need the cash flow that badly, they can institute a 200% NRD. So if you cancel, you fork over twice the full MSRP. Ferrari maintenance and protein powders aren't cheap.
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07-03-2018, 01:19 PM
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#10
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Doctor Doom
Join Date: Sep 2013
Posts: 16,053
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Quote:
Originally Posted by Dirt Torpedo
No sympathy for anyone effected by this. It’s not as if there wasn’t enough warnings.
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Oh for sure the NRD amount is clearly stated at the time of purchase but there was an announcement made that going forward entire deposits would be 10% and that matched the NRD of 10%.
No mention was made that would no longer be pursued.
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