Getting no responses and no refund for my cancelled CONAN War Paint order.
PCS/Rebecca knows that I'm under severe financial pressure but nothing happened.
I'm starting to think it may be time to take some legal action; it is unbelievable that PCS is collecting tons of pre-order money and is in no way prepared for a satisfying customer experience when a pre-order has to be cancelled and appropriate refund has to be sent!
They deduct $150 (as NRD) from my already paid hard-earned money and at least I think I can expect some more and better treatment by them.
Maybe, they can make great statues but for me: NO more PCS!!!
Quote:
Originally Posted by apellica
Hi Rebecca,
I am still waiting on my Raiden refund. My case# is 19173. I have been speaking to Jon for a month now on this and still haven't gotten anywhere. The whole return process started back in March.
No ETA, follow-ups, or anything of that nature is being passed on to me. I hate to keep nagging and I know you are working hard Rebecca, but the accounting department are not carrying their weight. This refund has been so LONG overdue and I have been more than patient.
Thanks!
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