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Old 09-19-2021, 05:22 PM   #1
rennervision
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Join Date: Aug 2021
Posts: 4
Anyone having problems with Gaming Heads' WorldPay service?

I just noticed after I preordered a Gaming Heads statue on 7/30 that the only charge I've ever seen since was for the initial deposit. I'm supposed to be billed every month on the 5th by WorldPay and - two bill cycles later - that hasn't happened yet.

Even worse, it would seem the WorldPay website is deliberately designed so it is impossible to figure out how to login or check your account for payment history, change your password, or change your payment information. Worldpay's FAQ on how to do this is either incomplete or misleading with no provided link that actually directs you to the right place.

Am I missing something? This seems really bizarre.
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Old 09-19-2021, 05:46 PM   #2
rennervision
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Join Date: Aug 2021
Posts: 4
Ah - I have at least finally found a working link to check/change my account details:

https://secure.worldpay.com/fp/jsp/c...in_shopper.jsp

Only thing left I'm confused about is why I haven't been billed any payments yet? (This is supposed to be 8 payments for Tomb Raider: Angel of Darkness statue. Maybe they aren't supposed to start billing yet?)
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Old 09-19-2021, 05:52 PM   #3
CessnaDriver
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Join Date: Sep 2005
Posts: 7,159
I
Hate
Worldpay!!

Jeez, just make it damn simple like everyone else can't they?
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Old 09-19-2021, 07:26 PM   #4
rennervision
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Join Date: Aug 2021
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It's not very user friendly. And there's different login screens for different accounts (consumer, merchant, etc.). If you're on the wrong login screen trying the forgot my password option, it'll ask you for your "organisation's Administration Code."
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