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Old 03-21-2015, 07:28 PM   #21
supermegamanx
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Quote:
Originally Posted by Oni_Akuma_1982 View Post
I could add this. But what kind of informations do you want ?

The steps and the time frame. For example if you can walk through a scenario where someone transfers an order to you.
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Old 03-21-2015, 07:52 PM   #22
BornFreeSF
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Nice one Carmelo. Keep this alive!
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Old 03-22-2015, 06:02 AM   #23
Oni_Akuma_1982
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Quote:
Originally Posted by supermegamanx View Post
The steps and the time frame. For example if you can walk through a scenario where someone transfers an order to you.
It's done. Hope it helps !

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Originally Posted by BornFreeSF View Post
Nice one Carmelo. Keep this alive!
I will try
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Old 03-22-2015, 11:05 AM   #24
supermegamanx
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Awesome thanks!
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Old 03-22-2015, 11:52 AM   #25
Oni_Akuma_1982
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Originally Posted by supermegamanx View Post
Awesome thanks!
Welcome man, glad this helps.
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Old 07-23-2015, 03:11 PM   #26
Jyester
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One for the FAQ for this hot topic Carmelo

Q. My statue is delayed and I am not receiving updates whats up with that?

A. PCS now pride themselves on producing the highest quality of collectibles and to do this requires good quality QC. This inevitably causes delays although the trends with product quality on recent PCS releases seem to show the wait as being well worthwhile.

Some words from Jerry himself below on topic....

Unfortunately, we dont have much control over ship dates (and neither does any other company contrary to what they may say). We pass to you what the factory is telling us. Sure, we push them and we can stop giving them projects until they catch up. but the truth is there are only a couple dozen factories in China that can make high quality statues so THEY have all the power...not the manufacturers.

I understand that sounds like an excuse, but its true. We push as hard as we can , and we have a full time employee there now that goes from factory to factory every day pushing them. In fact, his keen eye for quality is part of what causes delays.

Skeletor bust is a good example. The factory *thought* it was done 3 months ago but my guy keeps finding pieces that arent perfect so he keeps making them improve them.

As far as I know we are the only company to do 100% QC on every piece that leaves the factory. Sure he may miss a few errors but generally I feel our QC is now better than anyone elses...but that takes a lot of time.

I saw notes on Trapjaw Monday. I was told 90% are ready for boxing, so there are still a few that need to be improved. That may take 3 days or 3 weeks. I hope only a few days as thats what they are telling me.

Wish I had a 'better' answer but I prefer telling people the truth.
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Old 08-09-2015, 05:36 PM   #27
Oni_Akuma_1982
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I think it's time to update this thread. I'll do it very soon !

Carmelo.
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Old 08-29-2015, 04:26 PM   #28
PermaGrin
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How does one get on a "waitlist" for a particular item?
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Old 08-29-2015, 04:53 PM   #29
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i thought you email customer service and ask to be placed on the waitlist...Jerry mentioned it recently, i just don't remember which thread.
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Old 09-15-2015, 12:52 PM   #30
PermaGrin
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With all of the talk of keeping up with payments and making sure your credit card info is up to date...does this have any affect if I paid in full?

I recently got a new card, but I paid in full. (gouken / raiden)
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