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Old 02-15-2016, 10:20 PM   #11
Formula009
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Oh, I'm terrified!
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Old 02-18-2016, 06:17 PM   #12
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Oh, I'm terrified!
Well be afraid because mine arrived with her hair broken and some extra red wire that came from who knows where. Also, the base is damaged and is there suppose to be a print because I didn't get one. Also, the box arrived like someone threw grease all over it. So far I'm not impressed with XM and this will be my one and only statue because of the price you pay for them, they had better be damn perfect. The only good news is that Secret compass is awesome and replacing her for me.







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Old 02-18-2016, 09:31 PM   #13
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So far I'm not impressed with XM and this will be my one and only statue because of the price you pay for them, they had better be damn perfect. The only good news is that Secret compass is awesome and replacing her for me.
You are in the USA and got a XM Statue from Germany? But Secret compass in the USA will replacing it? It´s more like a statue from 2nd or 3rd hand, what happend to the package? Looks again like it was 2-3 times on the way.

What you are talking about has nothing to do with XM Studios QC.
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Old 02-18-2016, 11:29 PM   #14
loricstone
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Agreed! That's probably a customs wrongdoing if you ask me.
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Old 02-19-2016, 06:42 AM   #15
KaraFan
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Agreed! That's probably a customs wrongdoing if you ask me.
lol it looks like customs laid a pizza on top of it while on break
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Old 02-19-2016, 06:44 AM   #16
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Originally Posted by GrumpyBear View Post
You are in the USA and got a XM Statue from Germany? But Secret compass in the USA will replacing it? It´s more like a statue from 2nd or 3rd hand, what happend to the package? Looks again like it was 2-3 times on the way.

What you are talking about has nothing to do with XM Studios QC.
I ordered through Secret Compass (USA) and they got it from their person over in Germany. All is good, they are replacing it. I was just so excited for this piece to arrive and then this happens after waiting 3 weeks
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Old 02-19-2016, 07:53 AM   #17
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Maybe ask Secret Compass if they can check the piece before shipping.
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Old 02-19-2016, 01:09 PM   #18
loricstone
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Originally Posted by KaraFan View Post
I ordered through Secret Compass (USA) and they got it from their person over in Germany. All is good, they are replacing it. I was just so excited for this piece to arrive and then this happens after waiting 3 weeks
I understand your frustration.
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Old 02-19-2016, 05:22 PM   #19
KaraFan
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Maybe ask Secret Compass if they can check the piece before shipping.
Way ahead of ya Grumpy!
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Old 02-20-2016, 06:48 PM   #20
RDKing2
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Originally Posted by KaraFan View Post
Well be afraid because mine arrived with her hair broken and some extra red wire that came from who knows where. Also, the base is damaged and is there suppose to be a print because I didn't get one. Also, the box arrived like someone threw grease all over it. So far I'm not impressed with XM and this will be my one and only statue because of the price you pay for them, they had better be damn perfect. The only good news is that Secret compass is awesome and replacing her for me.


Snip
Mine came from Simply toys and I had the same damage on this head sculpt. I am supposed to be receiving a replacement after the Chinese new year. A hello to all the SF peeps.
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