Statue Forum 





StatueForum on Twitter StatueForum on Facebook StatueForum on YouTube
Go Back   Statue Forum > Statue Talk - Others > Tweeterhead

» Spotlight
Dechirico Diamond Select Gwenpool Statue BDL Diamond Select Black Panther Statue DGK Sideshow COTD Poxxil Exclusive PF Comic Soon:
Clay Moore - Inside Stories
Reply
 
Thread Tools
Old 01-24-2020, 05:40 PM   #1481
CapTrenchcoat
42.7 percent of all statistics are made up on the spot.
 
Join Date: Oct 2010
Posts: 159
Since the Addams Family is officially dead, can pics be posted of the pieces that were created? I loved that Morticia.
CapTrenchcoat is online now   Reply With Quote
Old 01-30-2020, 02:29 PM   #1482
MapleDonut
Sey hallo to my lille fren!
 
Join Date: Nov 2019
Posts: 121
"This is how we're going to fix this Darkseid issue...Vicky is refunding all the purchases from today (around 20) and we are relaunching Darkseid next TUESDAY, Feb 4th. I hope you guys will be part of this relaunch pre-order and understand that the shipping error was on us."

When TH wants to make refunds it seems to be something they can make happen expediently, as evidenced by what they just posted in the Darkseid thread minutes ago.

Why otherwise does it seem to be so difficult to get a refund processed that the company has already agreed to? TH really needs to get this issue fixed. I don't want to wait anymore for a refund, and I don't like having to repeatedly ask.
MapleDonut is offline   Reply With Quote
Old 01-31-2020, 03:24 AM   #1483
Sonic Boom
Sailor Moon
 
Sonic Boom's Avatar
 
Join Date: Oct 2018
Location: USA
Posts: 1,271
Any thoughts to make statues from the Death and Return of Superman from the early 90s? Black suit Superman, Doomsday, Cyborg Superman, etc. I know it's a Super Powers line, but Harley was made plus I heard talk of Bane, both introduced in the early 90s.
Sonic Boom is offline   Reply With Quote
Old 01-31-2020, 06:56 AM   #1484
BurningRage
Storm
 
BurningRage's Avatar
 
Join Date: Jul 2012
Location: New York
Posts: 6,667
Will future pre-orders have smaller deposits to help sales if Darkseid relaunch sells better?
BurningRage is offline   Reply With Quote
Old 01-31-2020, 04:02 PM   #1485
Subby1938
Teen Titans
Adamantium Member
 
Subby1938's Avatar
 
Join Date: Jan 2017
Posts: 3,784
I’m waiting for refunds on Robin and batgirl it’s been weeks since I was promised email with info . Yet again another week has passed with no refund . This is even using new customer service reps . Let’s go Tweeterhead . What’s the issue ?

Otherwise I’ll take matters into my own hands
Subby1938 is offline   Reply With Quote
Old 02-01-2020, 12:56 PM   #1486
Subby1938
Teen Titans
Adamantium Member
 
Subby1938's Avatar
 
Join Date: Jan 2017
Posts: 3,784
I’m getting messages stating I’m not only one waiting and some have been waiting since June? I want to know why there is delay on getting money back ? No excuses
Subby1938 is offline   Reply With Quote
Old 02-01-2020, 01:14 PM   #1487
Hellboy
Right Hand of Doom
Super Moderator
 
Hellboy's Avatar
 
Join Date: Jun 2005
Location: Portland, OR
Posts: 35,380
Quote:
Originally Posted by Subby1938 View Post
Iím getting messages stating Iím not only one waiting and some have been waiting since June? I want to know why there is delay on getting money back ? No excuses
Messages from who stating that? Tweeterhead?
Hellboy is offline   Reply With Quote
Old 02-01-2020, 01:22 PM   #1488
nbr3bagshotrow
Mod of the Rings
Super Moderator
 
nbr3bagshotrow's Avatar
 
Join Date: Aug 2004
Location: The Shire
Posts: 34,138
Quote:
Originally Posted by Subby1938 View Post
Iím waiting for refunds on Robin and batgirl itís been weeks since I was promised email with info . Yet again another week has passed with no refund . This is even using new customer service reps . Letís go Tweeterhead . Whatís the issue ?

Otherwise Iíll take matters into my own hands
I'm seeing so many messages and posts about people who are getting responses from Viki in hours and at the most the next day. Checking your spam folder? Tried calling? tweeterhead@tweeterhead.com?
__________________
Second star to the right and straight on until morning.
nbr3bagshotrow is offline   Reply With Quote
Old 02-01-2020, 05:16 PM   #1489
Subby1938
Teen Titans
Adamantium Member
 
Subby1938's Avatar
 
Join Date: Jan 2017
Posts: 3,784
I’ve gotten emails for the last two weeks from Viki . I have not gotten any refunds or closure just messages stating we trying to get someone to issue these . I’ve been messaged from members here that they have been getting same emails over last two weeks zero refunds and have been waiting since June. This isn’t a joke to me . It’s not difficult . I have receipts of payment and order numbers I’d like my money . What’s the issue
Subby1938 is offline   Reply With Quote
Old 02-01-2020, 05:31 PM   #1490
Tweeterhead
Tweeterhead
Producer
 
Join Date: Aug 2010
Posts: 85
Hey, Just wanted to address the refunds. I thought we sent a mailchimp blast out to the few folks that are requesting them.

Basically, we use Authorize.net as our payment processor. They take your payment, and deposit it into our account the next day. It used to be very easy to issue refunds, but now they've changed it that you can't send someone a refund if the sale is more than 6 weeks old. So, I had to apply for an additional service that will let us do the refunds. Everything should be set up mid week. I'm sorry for the delay...this was news to me when I went to run them last week.

Hope this helps clear the air. Have a great weekend!!

Subby1938, feel free to give me a shout if you want to.

C
Tweeterhead is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Powered by vBadvanced CMPS

Prototypezstudios

All times are GMT -4. The time now is 08:12 PM.



Powered by vBulletin®
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright StatueForum.com