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06-26-2022, 11:58 PM
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#811
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Sinister Six
Join Date: May 2019
Posts: 506
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Just received invoice from TH and it's costing me over $200usd for shipping. This is getting ridiculous. Poison Ivy cost me over a hundred for duties. So I will expect this to cost more.
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06-27-2022, 01:46 AM
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#812
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Birdman
Join Date: Feb 2016
Location: UK
Posts: 398
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Yellowbeast, may I ask where you’re based?
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06-27-2022, 06:18 AM
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#813
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Frackin!
Join Date: Jul 2016
Posts: 39
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Quote:
Originally Posted by thecollector80
let us know if ssc has replacement parts....they ran out of replacement statues really quick
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Does this mean, when you said you shipped yours back, you're getting a refund rather than replacement?
I had the one with paint flaked off the tentacle (I haven't inspected the rest of the parts yet). I emailed tweeterhead last week about that, but haven't heard back. Maybe I'll call them this week.
I ordered mine from TH day 1, at the time I didn't know Sideshow was an option for the EX. In my experience Sideshow CS is more responsive, probably being they're a bigger operation. But, if you say the replacements are all out, then I guess it wouldn't matter either way...
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06-27-2022, 08:22 AM
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#814
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Sinister Six
Join Date: May 2019
Posts: 506
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Quote:
Originally Posted by Dandoc
Yellowbeast, may I ask where you?re based?
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Dandoc, I'm from Vancouver, Canada. It always cost more from TW. Even if they were to kept selling, I would not have bought from them anymore. This was my last piece from them.
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06-27-2022, 09:50 AM
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#815
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Fantastic Four
Join Date: Jun 2016
Posts: 80
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Unboxed mine and while I'm very satisfied with the paint and fitment, I did have a broken piece that I will seek to replace.
The hand that holds the shield, the straps on both sides have issues, one is tearing away from the shield, while the other side of the strap has a clean cut going all the way through.
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06-28-2022, 01:08 AM
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#816
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Jul 2012
Location: SoCal USA
Posts: 3,166
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Quote:
Originally Posted by Clarian
Does this mean, when you said you shipped yours back, you're getting a refund rather than replacement?
I had the one with paint flaked off the tentacle (I haven't inspected the rest of the parts yet). I emailed tweeterhead last week about that, but haven't heard back. Maybe I'll call them this week.
I ordered mine from TH day 1, at the time I didn't know Sideshow was an option for the EX. In my experience Sideshow CS is more responsive, probably being they're a bigger operation. But, if you say the replacements are all out, then I guess it wouldn't matter either way...
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yes i sent my EX back to sideshow for a refund because they didnt have any replacement parts for my issues and no more EX replacement statues for exchanges...that disappeared pretty quick...
TH has non existent customer service.
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06-28-2022, 01:14 AM
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#817
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Jul 2012
Location: SoCal USA
Posts: 3,166
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Quote:
Originally Posted by jedi_don
The right is looking off at a different direction. It is not severe lazy eye but it is still off and is still not acceptable. Given the factory only has to place a water slide decal, I don?t know why this is so hard for them to get right.
There should also be no white below the iris unless the they are looking up.
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well with long hours and breathing in all that toxic fumes in the factory and staring at thousands of those tiny eye decals im sure it would be a miracle if you didnt get cross eyed at some point
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06-28-2022, 01:49 AM
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#818
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Birdman
Join Date: Feb 2016
Location: UK
Posts: 398
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I’m waiting on a shipping invoice for Teela ex direct from Tweeterhead and I’m in the UK. If I could get hold of them I’d cancel, especially as I paid shipping for Minion in January and still haven’t received it. Don’t really want to part with any more money until I actually receive something.
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06-28-2022, 09:01 AM
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#819
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The Spirit
Join Date: May 2014
Location: Australia
Posts: 346
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Sideshow has already sent out a replacement updo headsculpt to replace mine that had the black spot of paint covering part of the eye. Hopefully the replacement has no issues, since it's apparently inspected before they ship it out. But overall pretty happy with the fast Sideshow service to send out a replacement.
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06-28-2022, 11:57 AM
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#820
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Birdman
Join Date: Mar 2016
Location: Germany
Posts: 398
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Quote:
Originally Posted by koolkollectible
Sideshow has already sent out a replacement updo headsculpt to replace mine that had the black spot of paint covering part of the eye. Hopefully the replacement has no issues, since it's apparently inspected before they ship it out. But overall pretty happy with the fast Sideshow service to send out a replacement.
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Oh wow, that is great. I have not even received an answer yet.
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