Quote:
Originally Posted by Cyber-Lip
Waaaaaa....all the pesky complaints about refunding customers we owe $$ to kept me from maintaining my muscle mass...waaaaaa
|
Oh my. This had me in tears.
Quote:
Originally Posted by qz33
All I know is this isn't the expectation of communication from a company on which one spends thousands of dollars.
|
Very true! We have spent good money with pcs over the years, at the very least we should receive elementary level communication. We’re not forking over coins for secondhand garments, we are shelling out top dollar for a quality statue. We’ve been loyal to this company for many years. Now we don’t receive so much as a response!
When we requested a refund our entire experience changed. The first time it happened we dismissed it, but then it happened a second time. Now we’re waiting for two refunds. I’ve posted in their facebook group for help only to see it taken down before we could receive an answer. I’ve read too many posts here about many going through this as well. What a shame. Pcs should be embarrassed.
We’ve cancelled our remaining orders. My husband thinks we will never see the money again. He’s probably right. We’ve decided to sell the greater part of our pcs statues to hopefully recover any loss and stop purchasing from this company altogether. We’ve dealt with a similar situation with another small company in the past and are content with our decision. This is a no brainer. We’re done giving our hard earned money to this company. If they need the money that bad (and it sounds like they do) they can just keep it. Some things just are not worth the headache.