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Old 04-11-2018, 11:17 AM   #51
89Batman
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Update (finally) from Paradise last night:

"While the Canes are in stock, we can't ship them yet without an outer shipping box to ensure a safe delivery.

The good news is that we have already solved this issue by placing a rush order for the boxes. This has however caused a delay in our ability to send out the product immediately as our last update mentioned.

Due to the unique size of the product packaging and dimensions, there aren't any stock sizes available, so we had to go with a custom manufacturing run (and of course want to ship out the full product that includes the appropriate custom labeled outer box), and this took more time.
We are very, very sorry! This issue wasn't known until we started the Q/C process and actually opened a shipping carton (as pictured below). We contacted a trustworthy and reliable supplier for rush quotes on the same day we discovered that the Canes arrived from the factory without outer shipping boxes. This was the fastest possible response time and solution.

The manufacturer for the shipping boxes updated us earlier today with a more new time table: The ETA is now 2-3 weeks. The boxes are being manufactured right now and we will send along updates as they come in.

We're still working with Chronicle Collectibles (the manufacturer and supplier of these exclusive products) to get the word out. This is the last wait for what we promise to be an awesome prop and once in a life time collectible just in time for Jurassic Park's 25th Anniversary!

We'll ship out ALL orders immediately when the corrugated shipping boxes arrive. This is when shipment notifications will be sent out.

We cannot ship the Canes until these shipping boxes arrive.

Please accept our sincere apologies for the final delay in fulfilling your order and enjoy a preview of the final official product images.

Thanks again for your patience and understanding. Please contact our customer service at cs@paradisecollect.com for any other questions about your order."
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Old 04-11-2018, 01:24 PM   #52
MikemBHD
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Join Date: Apr 2018
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So did they send new images of the cane ?
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Old 04-11-2018, 10:12 PM   #53
Chronicle CS
Chronicle Collectibles
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Posts: 3,478
First unboxing video is up on Jurassic Fan Quest on Facebook.

- Robert
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Old 04-11-2018, 11:30 PM   #54
Boboli
Fantastic Four
 
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Looks like a quality item !
Looking forward to receiving my piece.
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Old 04-13-2018, 04:32 AM   #55
Doge
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Join Date: Mar 2017
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I sincerelly don't know what else to do, i ordered the cane in may, never had a answer when i asked about it, then after i decided to get a refund a month ago, and many more messages either on his facebook page or his "customer care" e-mail, he is still ignoring me, this is the worst transaction i ever done, and i think i won't see my money back
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Old 04-17-2018, 03:03 PM   #56
MikemBHD
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What up with the site now ? It’s gone when I went to log on
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Old 04-17-2018, 03:48 PM   #57
Boboli
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Yes that’s concerning the site is giving 404 error
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Old 04-17-2018, 08:15 PM   #58
takuGuy
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...so I’m never getting my money back. That’s swell.
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Old 04-17-2018, 08:37 PM   #59
Chronicle CS
Chronicle Collectibles
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We are on it...
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Old 04-17-2018, 08:51 PM   #60
qz33
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Oh my... If y'all knew the thread I just came from to happen on this.

It's all just too much.
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