Ask Tweeterhead

[generalzodlives]

Yeah, I didn't get a $25 discount for paying in full for Black Adam.

Edit: Just realized that the payment plan has a 10% fee which would equal $25 making the statue $275. They probably need to get rid of the 10% fee wording and just list the regular statue at $275.

[AlexT]

[Hellboy]

Originally Posted by jeremydmc

They have done away with the $15 gift certificates and you get a $25 discount for paying in full now. Plus they have free shipping now too. But the half now and remainder later has been removed.

So this raises another issue... how do we redeem the $15 GC’s? We still have to contact TH to have them applied manually? I ordered 8 statues under that agreement and haven’t used a single one. With the new pre-order options I’m likely not going to be ordering direct anymore so I should use those I’m thinking.

[jeremydmc]

Originally Posted by Hellboy

So this raises another issue... how do we redeem the $15 GC’s? We still have to contact TH to have them applied manually? I ordered 8 statues under that agreement and haven’t used a single one. With the new pre-order options I’m likely not going to be ordering direct anymore so I should use those I’m thinking.

I tried using mine about a month or so ago. I have 12 of them, so $180. I was told I had to wait until the website is updated. I think Chad said on one of his videos he would be sending emails to us or something with our total we could use. It's one of those things I am not sure of to tell the truth. I know a few people sent emails and were able to use them but I think they have stopped that and are waiting to send them all out at once.

I also have several PO's that are waiting for final payment when things become available. So not sure if he will wait to send out the total to us when those are all done as well or not.

[chrismhk]

Originally Posted by jeremydmc

I tried using mine about a month or so ago. I have 12 of them, so $180. I was told I had to wait until the website is updated. I think Chad said on one of his videos he would be sending emails to us or something with our total we could use. It's one of those things I am not sure of to tell the truth. I know a few people sent emails and were able to use them but I think they have stopped that and are waiting to send them all out at once.

I also have several PO's that are waiting for final payment when things become available. So not sure if he will wait to send out the total to us when those are all done as well or not.

He has been saying this for over a year now...but nothing happened.

[Karnis]

What is the overall height of the REG Batgirl and how will it match up with the REG Batman & Robin in overall height?

Curious to see how Basegate is affecting the REG version of the statues due to limited shelf height. Batgirl cant be taller than Batman or I'll have to cancel. Thanks!

[MTL]

Originally Posted by Subby1938

Well I’m just saying I received full refund on Friday . It was few weeks of waiting etc it seems everything Chad said and his reps was true . He made the effort to change the feature for his company to refund , he dealt with it upon his return from business . I’m not holding any personal grudges here . I think he was professional about it . It was annoying but that’s more of my own lack of patience than anything to do with Tweeterhead .

Thanks again Chad and your team for handling this

Anybody else waiting to get reimbourse got money back from Tweeterhead?

Only a few days and I'll be at 10 months of waiting...

[MapleDonut]

I was reimbursed this week.

[Master Pizza]

Originally Posted by MTL

Anybody else waiting to get reimbourse got money back from Tweeterhead?

Only a few days and I'll be at 10 months of waiting...

I received a message from Viki Tuesday saying I should expect an email confirming my refund was processed soon.

Still waiting.

[Flyte]

Originally Posted by MTL

Anybody else waiting to get reimbourse got money back from Tweeterhead?

Only a few days and I'll be at 10 months of waiting...

Waiting for an answer about refund 10 days. Hope it won't take 10 months.