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10-31-2020, 01:19 AM
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#931
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Martian Manhunter
Join Date: May 2009
Location: Dela-where??
Posts: 17,942
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Are you sure deposits are refundable? It’s common place that deposits aren’t, but I could be mistaken.
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10-31-2020, 02:55 AM
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#932
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Have you ever imagined a world with no hypothetical situations?
Join Date: Jul 2016
Location: ________
Posts: 3,626
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Quote:
Originally Posted by Demona
Are you sure deposits are refundable? It’s common place that deposits aren’t, but I could be mistaken.
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I don't think they are...unless I missed something.
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10-31-2020, 04:30 AM
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#933
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Luke Cage
Join Date: Jan 2018
Location: Toronto
Posts: 1,754
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Quote:
Originally Posted by Demona
Are you sure deposits are refundable? It’s common place that deposits aren’t, but I could be mistaken.
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The 25% restocking fee is nonrefundable. But the rest is. This was before so the deposit is half of the statue price + shipping fee not like $50 it is now.
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10-31-2020, 11:45 AM
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#934
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Phoenix
Join Date: Jan 2016
Location: Secret Sanctuary
Posts: 12,242
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Quote:
Originally Posted by chrismhk
The 25% restocking fee is nonrefundable. But the rest is. This was before so the deposit is half of the statue price + shipping fee not like $50 it is now.
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Is it 25% of the deposit, or the total cost of the statue? I’ve never been clear on that.
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10-31-2020, 11:49 AM
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#935
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3 kinds of people: those who can count & those who can't.
Join Date: Dec 2017
Location: Pittsburgh, PA
Posts: 3,550
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from the site
CANCELLING AN ORDER:
We understand circumstances may lead to the need to cancel an order with us. You may cancel an order at any time, however all cancelled orders are subject to a 25% restocking/cancellation fee. Pre-orders are not excluded from the cancellation fee.
If do not wish to pay the cancellation fee, we can transfer the funds from one purchase to another balance owed on your account if applicable.
and the link to the info page
https://www.tweeterhead.com/information/
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10-31-2020, 11:54 AM
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#936
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Phoenix
Join Date: Jan 2016
Location: Secret Sanctuary
Posts: 12,242
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Quote:
Originally Posted by mmk123
If do not wish to pay the cancellation fee, we can transfer the funds from one purchase to another balance owed on your account if applicable.
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I wasn’t aware of this. That’s a major plus.
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11-02-2020, 10:48 AM
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#937
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Birdman
Join Date: Mar 2010
Posts: 361
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Canceled mine some time ago.
Got it transferred to Batgirl.
Took some time, as we all know the shop is small. But it got done.
Just keep the follow-up emails going out.
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11-02-2020, 12:43 PM
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#938
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Phoenix
Join Date: Feb 2013
Posts: 12,746
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On a $300 statue that would be $75, Sideshow only charges 10% to cancel but you can't transfer it to another statue... I guess it depends on if you have lots of orders with TH or not... TH is slow at refunding though it took them over 2 months to refund me but I did get it...
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11-02-2020, 01:19 PM
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#939
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Luke Cage
Join Date: Jan 2018
Location: Toronto
Posts: 1,754
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Quote:
Originally Posted by jimjimmyjones85
Canceled mine some time ago.
Got it transferred to Batgirl.
Took some time, as we all know the shop is small. But it got done.
Just keep the follow-up emails going out.
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Quote:
Originally Posted by built2shred
On a $300 statue that would be $75, Sideshow only charges 10% to cancel but you can't transfer it to another statue... I guess it depends on if you have lots of orders with TH or not... TH is slow at refunding though it took them over 2 months to refund me but I did get it...
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Damn 2 months? I guess I will have to wait it out. I am thinking of downsizing my collection so I don't think I will get any more statues from Tweeterhead :/ Thanks for the input guys
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11-02-2020, 03:05 PM
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#940
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Spider-Woman #1 Fan
Join Date: Aug 2004
Location: Los Angeles, Ca
Posts: 13,739
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Anyone get the 2nd base yet?
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