 |
|
02-24-2018, 09:09 AM
|
#1
|
|
The Herculoids
Join Date: Aug 2008
Posts: 472
|
How long did you wait for a refund.
Hi
As several members are waiting for their refunds to be processed I am curious how long it has taking for customers to receive theirs?
I think PCS should change their policy as it appears their 30 working days timeframe is not realistic and waiting beyond this is making customers anxious.
Hopefully we can manage expectations based on experiences to date
|
|
|
|
02-24-2018, 10:24 AM
|
#2
|
|
A day without sunshine is like... night.
Join Date: Jan 2007
Location: Germany
Posts: 220
|
I am currently waiting for 5 weeks without having received any refund. Honestly, that is not acceptable, especially due to the amount involved.
I am a long-term customer for nearly 8 years now and I really appreciate all the changes and the transparency that have been introduced lately. However, the refund policy is a no-go. No other company takes that long for issuing refunds.
|
|
|
|
|
02-24-2018, 08:48 PM
|
#3
|
|
Shadowhawk
Join Date: Jan 2007
Posts: 910
|
Same here. After 30 business days, I'm still waiting for my refund. I contacted customer service several times but still no reply until now. I will updated you guys once I get my refund.
|
|
|
|
|
02-24-2018, 11:50 PM
|
#4
|
|
Spider-Woman #1 Fan
Join Date: Aug 2004
Location: Los Angeles, Ca
Posts: 13,739
|
The only logical explanation is they do not have the cash flow to refund the money. Any other explanation is BS.
|
|
|
|
|
02-25-2018, 02:14 PM
|
#5
|
|
Shadowhawk
Join Date: May 2016
Posts: 902
|
I believe you can will your refund to your spouse or children. This way after you die of old age waiting on a refund, your children can have the enjoyment of growing old while waiting on it too!
|
|
|
|
|
02-25-2018, 02:17 PM
|
#6
|
|
Shadowhawk
Join Date: May 2016
Posts: 902
|
Also, they should hire the guy who set up the system that instantly takes your money when you make a payment, the taking of money seems to happen very easily, it's the other end where it gets jammed up. So if the give it back guy would just call the take it guy and ask how he made the system so efficient at taking money with no hassle, then the problem would be solved.
|
|
|
|
|
02-25-2018, 09:15 PM
|
#7
|
|
The Avengers
Join Date: Oct 2013
Posts: 694
|
Can you open up a claim with PayPal after the money isn't received within 30 days ?
|
|
|
|
|
02-26-2018, 03:17 AM
|
#8
|
|
The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Feb 2012
Location: Delaware
Posts: 3,168
|
Quote:
Originally Posted by marvelboi77
The only logical explanation is they do not have the cash flow to refund the money. Any other explanation is BS.
|
Seriously?
|
|
|
|
|
02-26-2018, 03:20 AM
|
#9
|
|
The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Feb 2012
Location: Delaware
Posts: 3,168
|
The refunds are not instant. I had to wait for mine as well but I got it back. Are you only sending one email or replying back off the same email? New emails go back into system as a new email.
|
|
|
|
|
02-26-2018, 07:33 AM
|
#10
|
|
The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Jun 2008
Location: Ohio
Posts: 1,368
|
Quote:
Originally Posted by Indridcold99
Can you open up a claim with PayPal after the money isn't received within 30 days ?
|
Once you paid and 45 days has passed I don't think it can be refunded through PayPal.
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 09:43 AM.
