Doesn't sound like a big deal to me, it's only a subscription service, just don't deal with them no more.. They're asking to be pooped on...
Support your LCS, have subscription with a nice LCS and save ya some extra shipping! I always try my best to support my LCS, then Danny.(Sorry Danny, but I'm not really a pre-order person
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Yeah, they think they're the boss... tell them to kiss your sweet @ss!!!!!