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07-30-2008, 07:06 PM
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#11
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Jedi Order
Join Date: Sep 2005
Location: Habs Nation
Posts: 28,154
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Sounds like all the bases were covered (no pun intended)!
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07-30-2008, 07:24 PM
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#12
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Aspen Comics
Producer
Join Date: Jul 2005
Location: Los Angeles, CA
Posts: 352
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All,
Thanks for the kind words. Seriously, we are all as big of fans as you are and just want to make sure everything that we put out meets the standards we would want to have. We love what we do and just want to keep on doing it for as long as we can.
And, Mike will be here with us every step of the way!
To the questions...
In regards to the international folks, no sweat on making sure the value is kept low to prevent high customs fees. Just shoot Chris a reminder email as I mentioned so he makes sure to do it.
Yes, the light switch will still be on the bottom of the base, sorry. I know we had a bunch of people mention moving it to the back side of the base, but unfortunately that would mean quite a bit of re-engineering which would take a lot longer (and costs) to do. The factory graciously agreed to replace the faulty bases, but they will all be re-done just like they already were, only with better resin.
Also, no base re-designs or anything like that. The only difference will be that the new bases won't be faulty and will be able to hold Kiani up for however long you decide to display her. That's going to be the best difference of all!
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07-30-2008, 07:28 PM
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#13
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Yeah, I spend WAY too much time here!
Join Date: Dec 2005
Location: NY
Posts: 10,377
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THANKS FOR THE INFO ON THE BASE SITUATION!!! EXCELLENT NEWS!!!
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07-30-2008, 07:29 PM
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#14
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Statue Forum MacDaddy
Join Date: Aug 2004
Location: San Diego, Ca (A whale's WHAT??!!)
Posts: 2,033
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Thanks for the update and the superior service for your customers Frank!!
You guys are doing a great job taking care of your customers!!! Keep it up!
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07-30-2008, 07:36 PM
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#15
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Yeah, I spend WAY too much time here!
Join Date: Dec 2005
Location: NY
Posts: 10,377
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hey frank, ignore my last post (incase you read it prior to me editing it). its taken care of. i was able to fix it myself.
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07-30-2008, 07:36 PM
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#16
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Sey hallo to my lille fren!
Join Date: May 2008
Location: France
Posts: 124
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 thanks so much frank and Chris
I have a little question :
I wait my kiani lava statue order because I will buy others comics with it. Thus if I understand well, you can send me my statue with the 2 bases (the first base and the new). Is it right ?
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07-30-2008, 07:38 PM
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#17
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A closed mouth gathers no foot.
Join Date: May 2008
Location: Adelaide, Australia
Posts: 439
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Thankyou so much Frank for the great news. I never had a doubt you guys would come through, this is amazing! I can't wait to have my Lava Kiani up again 
Look forward to all future Aspen projects! 
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07-30-2008, 08:21 PM
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#18
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Look out for #1. Don't step in #2 either.
Join Date: Jun 2006
Location: The Promised Land
Posts: 1,148
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Okay....one more question....the nameplate....is it riveted in or glued on? I ask, because when I get my new base I want to remove the nameplate from the old base and put it on my Regular Kiani 
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07-30-2008, 08:28 PM
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#19
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Madness takes its toll. Please have exact change
Join Date: Feb 2006
Posts: 825
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Quote:
Originally Posted by bjread
Okay....one more question....the nameplate....is it riveted in or glued on? I ask, because when I get my new base I want to remove the nameplate from the old base and put it on my Regular Kiani |
Good idea Brian.
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07-30-2008, 08:46 PM
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#20
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A day without sunshine is like... night.
Join Date: Aug 2007
Posts: 241
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wow you guys are awesome, thanks for this!
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