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Old 09-11-2018, 02:52 PM   #21
Submissive421
Look out for #1. Don't step in #2 either.
 
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I got a credit but dont see it anywhere on my profile in Sideshow or anything
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Old 09-11-2018, 03:14 PM   #22
JRodri2540
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SS just informed me that it will about 2-3 weeks to process refunds. That's what they told me 2-3 weeks ago and 2-3 weeks before that.
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Old 09-11-2018, 03:42 PM   #23
supermegamanx
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did they send when they will be issuing the credit? prob 2-3 weeks like everyone else

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Originally Posted by Submissive421 View Post
I got a credit but dont see it anywhere on my profile in Sideshow or anything
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Old 09-11-2018, 04:06 PM   #24
StatueBandit
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Not yet still waiting. It should be within another week and a 1/2 or so .
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Old 09-11-2018, 05:21 PM   #25
qz33
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Quote:
Originally Posted by Submissive421 View Post
I got a credit but dont see it anywhere on my profile in Sideshow or anything
I actually learned something about this.

Account credits DO NOT SHOW ANYWHERE on your account online. They aren't like reward points or coupons.

That's right, it's an internal thing and you have to call them up or contact them about it.

Now this still doesn't mean Sideshow has issued any credits for PCS refunds but that is the only way to find out about it.


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Originally Posted by candyrocket786 View Post
This is basically PCS the sequel. The only difference is that we're getting generic customer service responses from a live person.

What in the hell does the "near future" actually f**king mean? Christ.... I'll be in my 50's and this thread will still be open.
Jerry Macaluso's POP Culture Shock was nothing more than a hustler's shell game and the ball keeps getting passed around.
The plan is likely to wait until a couple of new deliveries like Mileena and then hope the revenue from those that haven't paid in full already can be used to pay Sideshow to issue refunds.

So we're basically waiting on sales of PCS products... meanwhile as everyone cancels PCS products...
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Old 09-11-2018, 06:06 PM   #26
Blacksunn
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Quote:
Originally Posted by qz33 View Post
I actually learned something about this.

Account credits DO NOT SHOW ANYWHERE on your account online. They aren't like reward points or coupons.

That's right, it's an internal thing and you have to call them up or contact them about it.

Now this still doesn't mean Sideshow has issued any credits for PCS refunds but that is the only way to find out about it.
I requested SSC to add credits to my account since I have so much on order ATM with them. They agreed... I reached out about 2 weeks ago requesting a total and I was told they are not giving SSC credit but my Credit Card on file will be credited... /scratchhead

I said I was fine with SSC credit and the response was this is the way they are handling it now...

So, I'm waiting for refund/credits from SSC and +$2k from PCS. Months now...

With the Hurricane coming see what happens with PCS.......
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Old 09-11-2018, 06:07 PM   #27
candyrocket786
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Got the same b/s response... and when I asked them to clearly spell out WHEN this process will start, another b/s response.
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Old 09-11-2018, 08:25 PM   #28
Clarian
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No refund for me yet either.
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Old 09-11-2018, 09:21 PM   #29
zadmax
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I wonder if SSC really had any idea what they were getting themselves into.

Waiting on my credit as well.
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Old 09-12-2018, 10:04 AM   #30
MPCanes
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Quote:
Originally Posted by zadmax View Post
I wonder if SSC really had any idea what they were getting themselves into.

Waiting on my credit as well.
Wasn't someone else posting how no way big companies don't do thorough due diligence before getting involved in business ties like this (I know this isn't an M&A scenario, but appears to be damn close)?

Yeah, about that...
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