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05-24-2017, 01:01 PM
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#2131
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Fantastic Four
Join Date: Oct 2012
Posts: 99
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Cable Lost..
Hi Guys..
Its with a heavy heart..but after watching reviews and seeing pictures i was hoping that i 2 could post pictures of my cable..unfortunately i received a broken cable..brakes happen i understand,but when it happens to u ..its like a gut punch..I love XM and my source and his distributer have been great.have transactions in past with NO issues.Im hoping that XMs customer service resolve this quickly and it stands up to the standards that Ben and Bryan represent.i've posted some pics i believe this breakage was a Quality Control issues.possible at factory level that it happened..things happen understandable as all can see from the breakage its not a solid cast..looks like 2 parts coming melded together..i documented every thing soon as i grabbed cable from its location ..UUHHHOHHh was in 2 parts..so disappointed..
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05-24-2017, 01:27 PM
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#2132
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Borrow money from a pessimist, they don't expect it back.
Join Date: Jan 2017
Posts: 797
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Damn man, sorry to hear about that  . Hopefully you can get this issue resolved quickly!
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05-24-2017, 01:41 PM
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#2133
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Hercules
Join Date: Jan 2012
Location: almost homeless no money left
Posts: 14,665
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Quote:
Originally Posted by Trinita
Hi Guys..
Its with a heavy heart..but after watching reviews and seeing pictures i was hoping that i 2 could post pictures of my cable..unfortunately i received a broken cable..brakes happen i understand,but when it happens to u ..its like a gut punch..I love XM and my source and his distributer have been great.have transactions in past with NO issues.Im hoping that XMs customer service resolve this quickly and it stands up to the standards that Ben and Bryan represent.i've posted some pics i believe this breakage was a Quality Control issues.possible at factory level that it happened..things happen understandable as all can see from the breakage its not a solid cast..looks like 2 parts coming melded together..i documented every thing soon as i grabbed cable from its location ..UUHHHOHHh was in 2 parts..so disappointed..
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Are you in the USA? If so xm can't help as mention before. But if youre not in the USA then they will take care of it for sure. Other option is to file a insurance claim for us USA collectors to see if the shipping company can help us out with a refund to fix it up.
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05-24-2017, 02:26 PM
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#2134
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42.7 percent of all statistics are made up on the spot.
Join Date: Jan 2014
Location: São Paulo, Brazil
Posts: 177
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Aw I'm sorry that happened, Trinita hopefully they will sort it out.
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05-24-2017, 02:38 PM
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#2135
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Fantastic Four
Join Date: Oct 2012
Posts: 99
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Obrigado..thepurist
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05-24-2017, 03:14 PM
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#2136
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Experience is something you don't get until just after you need it.
Join Date: Jan 2017
Posts: 1,138
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Sorry for you Trinita, i can feel your disappointement. It looks like it is not really broken but un-glued/detached. I hope XM will help you !
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05-25-2017, 04:54 AM
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#2137
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Kiss my shiny metal arse!
Join Date: May 2008
Location: France
Posts: 3,391
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Wow sorry for you Trinita, hope XM can replace it!
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05-25-2017, 05:40 AM
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#2138
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The Herculoids
Join Date: Nov 2016
Location: Australia
Posts: 456
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Really sorry to hear it. XM will look after you don't worry. I'd say this is a pretty rare occurrence for them given the way they pack their pieces.
Keep us posted but I think you will be surprised how helpful they are.
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05-25-2017, 07:54 AM
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#2139
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Brotherhood of Evil Mutants
Join Date: Jul 2016
Location: Y'all crazy as hell paying 5k for doom on throne!!!
Posts: 886
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Never thought I'd see an xm broken like that before don't even know what kind of force it may have taken to even break like that
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05-25-2017, 08:32 PM
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#2140
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Fantastic Four
Join Date: Oct 2012
Posts: 99
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yeah brothers...sad face...hopefully everything will work its self out...have a few XM pieces and package is the best out there everything packed tight..so not sure how this could have happened..gonna waite and see..will post goodness or bad news..Gotta say this community is awsome..for its support..
Thanks
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