PCS Customer Service

[Agoniste]

Hi Rebecca,
I've sent you a reply.. I'll make the payment in full once I receive the revised invoice..first invoice number was 3324
thanks!

[PCSRebecca]

Originally Posted by mjjj1987

Rebecca still haven't heard back from you regarding my WL Scorpion 1:3. If i can get a respons that it is ok or an invoice that would be sweet....no case number for me

Hello,

Please PM me your email address so I can look up your case to assist you. (:

[PCSRebecca]

Originally Posted by Ranz

Hi Rebecca i just recieved a late payment notice for scorpion exclusive bust but have paid up to date and have paypal receipts for both payments for April and June ..My name is David Ransley daveranz@hotmail.com

I'm sorry about that! I checked your order and see your payments were received and noted correctly. (: The reminder was sent by mistake.

[PCSRebecca]

Originally Posted by Agoniste

Hi Rebecca,
I've sent you a reply.. I'll make the payment in full once I receive the revised invoice..first invoice number was 3324
thanks!

Hello,

I've updated your invoice.

[mjjj1987]

Originally Posted by PCSRebecca

Hello,

Please PM me your email address so I can look up your case to assist you. (:

Pm sent

[Ranz]

Originally Posted by PCSRebecca

I'm sorry about that! I checked your order and see your payments were received and noted correctly. (: The reminder was sent by mistake.

No problems thanks for the fast response Rebecca 🙂

[apellica]

Originally Posted by pkh

Getting no responses and no refund for my cancelled CONAN War Paint order.

PCS/Rebecca knows that I'm under severe financial pressure but nothing happened.

I'm starting to think it may be time to take some legal action; it is unbelievable that PCS is collecting tons of pre-order money and is in no way prepared for a satisfying customer experience when a pre-order has to be cancelled and appropriate refund has to be sent!

They deduct $150 (as NRD) from my already paid hard-earned money and at least I think I can expect some more and better treatment by them.

Maybe, they can make great statues but for me: NO more PCS!!!

I hear you. This is getting beyond frustration.

[Drakull]

Please I'm waiting for a shin akuma shipping for one month Case #21179
Can you ship it before Blankas !
Thank you

[htdhvy]

Originally Posted by htdhvy

Hi Rebecca,

I just sent you a PM regarding an order we had been emailing about but had not heard back from you. Subsequently my invoice amount went up but we had not resolved our discussion. Can you please respond so we can complete the order. This is regarding a Scorpion MKX 1:4 order.

Thanks in advance!

Hi Rebecca,

Thanks for your response, i sent you a reply (and a PM) looking to complete this transaction. Can you please respond to it and then confirm that i have a 0 balance (ie paid in full) and then close the paypal invoice?

Thanks in advance!

[PCSRebecca]

Originally Posted by mjjj1987

Pm sent

Received and responded!