Star Wars Shop phone number???

Gruson · 07-28-2005, 05:06 PM

I need their phone number because they are not replying to my emails....anyone have it?

I cannot find it anywhere.....

Grievous · 07-28-2005, 05:07 PM

They usually take up to 24 hours to reply to emails.

spider-man · 07-28-2005, 05:08 PM

I'll look for it too , I'm having problems with them also. Their customer service is horrible!

rosko23 · 07-28-2005, 06:39 PM

I've never had any problems with them.

P1X4R · 07-28-2005, 09:58 PM

hey Gruson, did you get in contact with their customer service?

**d rod** · 07-28-2005, 11:19 PM

i placed an order there about 6 months ago. never got it and never got my emails replied to. they ended up replying to my emails but never gave me a number to call. every time i asked for a number, they would avoid that question. my guess is that they only deal via email. they did end up crediting my order though.

Gruson · 07-29-2005, 10:09 AM

Nope,

I still have had no contact with them...sent an email over 24 hours ago and cannot locate a phone number.

<sigh>....

rosko23 · 07-29-2005, 10:30 AM

I think this might be the number,

Contact Info for shop.starwars.com:

Lucasfilm Ltd.
Host Master, PO Box 2009
San Rafael, CA
94912

US
+1 415 662 1800, Fax: +1 415 662 1639
webmaster@starwars.com

I could be wrong, but better than nothing.

EDIT: I tried calling them and got a voicemail. It is for the main switchboard which will then transfer your msg to the right person. Good Luck.

candyrocket786 · 07-29-2005, 10:41 AM

You won't be able to get them by phone. E-mail is the only means for communication. Took them several days to respond. Hell, I've been trying to return something for a month now (Damn FedEx).

Ia Zista Zass · 07-29-2005, 11:06 AM

Bad business...I like Lucas et al. but we should be able to expect better from him...his fans are fiercely loyal...he should be in return, esp. when considering some of the transactions required are for extremely limited runs etc. things like month long waits for CS can really hurt...I know the man can't be on top of everything...but If I had a fan base that made me that much...I'd make sure they were taken care of...my .02c worth exactly waht you paid for it.

IZZ