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04-17-2015, 05:12 PM
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#6231
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Cosmic Painter
PainterModerator
Join Date: Mar 2006
Location: In Da Studio!
Posts: 15,779
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so took awhile but got the replacements for the hair they never sent and a new spear. This time they packed it to withstand a drop kick which was good. So came thru on these replacements.
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04-17-2015, 06:44 PM
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#6232
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Kindly Asked To Leave
Join Date: Aug 2009
Location: Area 51
Posts: 3,701
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Quote:
Originally Posted by gorocketcat
They offered me $50 or contact them to ship everything back.
How does one even approach asking for more money? It'll definitely take me a bit of time to fix their mistakes with the statue not fitting and the lasso being misshapen.
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I got $75.00
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04-17-2015, 06:52 PM
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#6233
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Sailor Moon
Join Date: Aug 2011
Posts: 1,245
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This was part of the email response I received:
Please know, if you decide to return the item for a full refund but still wish to own the piece, you would be able to repurchase the figure from our website if it is still available.
I'm equal parts infuriated and discouraged. I have a number of items on pre-order with them, and have been a regular customer for a number of years now. I feel like I'm being toyed with.
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04-17-2015, 09:20 PM
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#6234
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Moderator
Moderator
Join Date: Sep 2013
Location: San Diego
Posts: 10,345
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04-18-2015, 11:29 AM
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#6235
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Mar 2010
Location: desert is desert
Posts: 1,499
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so i'm told that SSC can't send me any more replacement bodies for my WW Ex PF. does anyone know if I request a refund that the reward points I used will also be returned or are the points lost? it doesn't make any sense why they can't send me another replacement since the Ex is still available for purchase. they sent 3 replacement bodies; 2 of which were broken upon arrival. ::sigh::
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04-18-2015, 01:43 PM
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#6236
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Sailor Moon
Join Date: Aug 2011
Posts: 1,245
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You'll lose the points, sadly.
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04-18-2015, 01:55 PM
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#6237
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Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,050
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Quote:
Originally Posted by gorocketcat
You'll lose the points, sadly.
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Yah that sucks...that's one of the downside of the reward point system.....
My replacement just shipped so hope it's a good one.
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04-22-2015, 02:58 AM
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#6238
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Kindly Asked To Leave
Join Date: Jan 2011
Posts: 2,443
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the replacement body and spear sent to me on feb 28th is still stuck in customs,, been calling fedex everyday about it but now i fear that shipment is lost
mailed SIdeshow and saying theres no replacement left,, when the exclusive is still available, asking me to destroy the statue and get a full refund..obviously they dont care if i lose the customs duty, prob want me to order another one from their website,,
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04-22-2015, 04:03 AM
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#6239
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Brotherhood of Evil Mutants
Join Date: Sep 2014
Posts: 887
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Man....if they just cared a little more. Other companies would kill for all of the licences that sideshow has.
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04-22-2015, 09:34 AM
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#6240
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Cross country skiing is great if you live in a small country.
Join Date: Mar 2005
Posts: 1,933
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So mine did not fit in the base so it is going back. I can't stand the hover that occurs which is a real disappointment when you look at the cost of the piece.
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