Quote:
Originally Posted by riderV3
I found e-mail to be inefficient when dealing with koto since they never reply.
So if you want your statue replaced, be proactive and make phone calls, they have a number on the website.
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Thats what I have been doing. I would call Anuj @ Koto every other week to get an update. Then all of a sudden I cant get thru to him... I just need a new Thor and a Captain america shield - both have cracked paint. I Hope Gonk can come thru for me. He has already emailed me and request pictures, which I have sent. I realize this is not a quick process but having both of these statues sitting in their boxes does me no good because I wont display inferior products in my glass cabinet.
