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08-01-2014, 10:24 PM
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#1
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 146
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kotobukiya statue
I wanted to get some advice on something..i ordered a kotobukiya cyclops today from big bad toy store..great company. And I know this is not there fault. Also never had a problem with
A kotobukiya statue until today. When I opened and inspected the statue the two front lining of the boots were chipped also some places on his belt and wristband..i don't really know if I can get this fixed by someone here? Or if I can even send it back and get a new one? I don't know if will let? Sorry..Also not trying to bash the company at all. I'm sure this is very rare.
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08-01-2014, 11:21 PM
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#2
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Everywhere is walking distance if you have the time.
Join Date: Jun 2012
Location: Wicked Earth
Posts: 2,146
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That's a good company, I think you should take pics and email them. They should offer you a replacement.
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08-01-2014, 11:39 PM
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#3
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I am da law!
Join Date: May 2011
Posts: 1,021
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Yup, take pictures of the damages and email their customer support dude. They should offer a replacement or a refund if a replacement is not viable.
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08-02-2014, 04:21 AM
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#4
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 146
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Okay..thanks for the advice. Cool new profile pic crankyjammies. Gotta love sabertooth
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08-02-2014, 09:39 AM
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#5
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I am da law!
Join Date: May 2011
Posts: 1,021
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Quote:
Originally Posted by aloprinzi
Okay..thanks for the advice. Cool new profile pic crankyjammies. Gotta love sabertooth
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Just trying to show off the Sabretooth awesomeness bro.
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08-02-2014, 01:18 PM
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#6
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 146
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Totally agree..can't wait tell we actually get one.
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08-05-2014, 03:05 PM
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#7
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 146
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Well I got some bad news about the cyclops. I sent the pics they said they could replace him. They also said that this problem had been reported before with a couple of them. They asked if I was willing to take a chance but, most likely I would encounter the same problem. I guess I will just ask for a refund or store credit. I really wanted to add cyclops to my x-men collection but, I guess I won't be doing that..I'm a little disappointed.
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08-05-2014, 04:15 PM
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#8
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Retired Reviewer
Join Date: Feb 2012
Location: Bluffton, SC USA
Posts: 5,893
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Quote:
Originally Posted by aloprinzi
Well I got some bad news about the cyclops. I sent the pics they said they could replace him. They also said that this problem had been reported before with a couple of them. They asked if I was willing to take a chance but, most likely I would encounter the same problem. I guess I will just ask for a refund or store credit. I really wanted to add cyclops to my x-men collection but, I guess I won't be doing that..I'm a little disappointed.
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Ask them to inspect the piece before sending it. If they refuse to do so, ask for the refund. Other retailers have it also and would be willing to do the inspection.
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08-05-2014, 04:18 PM
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#9
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Doctor Doom
Join Date: Sep 2013
Posts: 16,055
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BBTS will usually inspect upon request.
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08-05-2014, 06:39 PM
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#10
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 146
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Thanks everyone for the advice. I will see what can be done if the can inspect them if not I will get the refund.
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