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Old 06-19-2017, 02:35 PM   #2461
PCSRebecca
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Originally Posted by apellica View Post
I hear you. This is getting beyond frustration.
Hello,

Please PM me your case number or email if you're waiting for a refund. We're doing our best to catch up on pending refunds and are expecting to be up to date very shortly. Thank you for bearing with us while we had to clean up.
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Old 06-19-2017, 02:36 PM   #2462
PCSRebecca
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Originally Posted by Drakull View Post
Please I'm waiting for a shin akuma shipping for one month Case #21179
Can you ship it before Blankas !
Thank you
Hello,

Sorry for the delay. More Shins will be ready to ship after tomorrow. (:
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Old 06-19-2017, 02:41 PM   #2463
PCSRebecca
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Originally Posted by htdhvy View Post
Hi Rebecca,

Thanks for your response, i sent you a reply (and a PM) looking to complete this transaction. Can you please respond to it and then confirm that i have a 0 balance (ie paid in full) and then close the paypal invoice?

Thanks in advance!
All is updated (:
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Old 06-20-2017, 02:23 AM   #2464
Adon
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Hi Rebecca,

Please look into case # 22051.

Jon hasn't responded to me yet, i needed him to confirm that he has my updated address and contact info for the BLANKA shipment order which I have fully paid and for all future shipments for all my orders.

Please look into it and check if he updated his records.

Waiting for confirmation and also my BLANKA tracking number.

Thanks.
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Old 06-20-2017, 12:27 PM   #2465
PCSRebecca
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Originally Posted by Adon View Post
Hi Rebecca,

Please look into case # 22051.

Jon hasn't responded to me yet, i needed him to confirm that he has my updated address and contact info for the BLANKA shipment order which I have fully paid and for all future shipments for all my orders.

Please look into it and check if he updated his records.

Waiting for confirmation and also my BLANKA tracking number.

Thanks.
Hello,

Thanks for the heads up! I've updated your address on this order. (:
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Old 06-20-2017, 01:32 PM   #2466
Adon
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Thumbs up

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Originally Posted by PCSRebecca View Post
Hello,

Thanks for the heads up! I've updated your address on this order. (:
Thank you!
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Old 06-20-2017, 08:25 PM   #2467
htdhvy
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Join Date: May 2017
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Originally Posted by htdhvy View Post
Hi Rebecca,

Thanks for your response, i sent you a reply (and a PM) looking to complete this transaction. Can you please respond to it and then confirm that i have a 0 balance (ie paid in full) and then close the paypal invoice?

Thanks in advance!
Thanks for your response Rebecca and for taking care of it. You're awesome! I have responded to your last email with my shipping address.
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Old 06-20-2017, 11:50 PM   #2468
Mace Handowan
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Hi Rebecca,

I am still waiting for a refund for my Scorpion and Sub-Zero 1:3 Scale Statues. Case #21624. Would be great if you could take a look and speed things up.

Thanks a lot in advance.
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Old 06-21-2017, 11:19 AM   #2469
Agoniste
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Hi!
When is my order going to be shipped???
Invoice 3324
Also I have a case opened for my Sub-Zero 1:3
Case # 22045
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Old 06-21-2017, 12:42 PM   #2470
PCSRebecca
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Originally Posted by Mace Handowan View Post
Hi Rebecca,

I am still waiting for a refund for my Scorpion and Sub-Zero 1:3 Scale Statues. Case #21624. Would be great if you could take a look and speed things up.

Thanks a lot in advance.
Hello,

Thank you for your patience. We are still catching up on older cases but I've sent your case number to accounting to try and speed things up.
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