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04-24-2017, 07:49 PM
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#9701
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Shadowhawk
Join Date: Sep 2016
Location: 'Murica
Posts: 906
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Quote:
Originally Posted by Bigjay715
Yeah I just received mine Saturday. Such an amazing piece. First time buying directly from them I usually got my pieces through local or sideshow. Mine has little cracks on the back symbol. I called them, No replacement no type of refund. Just send it back they said. I'm assuming they don't really care cause someone will take this hot item in a heartbeat. I'm not nitpicky person but for over $700 it better be a nearly perfecrr statue. Am I wrong?
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You are not wrong. Not even in the slightest. If the 1/3 line were offered through sideshow like some of the 1/4 lines, I would have bought it in a heart beat from them. As much as Sideshow grinds my bones sometimes...the customer service and policy is unparalleled. And they have the financial ability to fix the problems by doing a recall. The points aren't bad either.
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04-24-2017, 08:27 PM
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#9702
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Oct 2013
Posts: 2,239
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So no painter has a solution to this problem or pcs. Has to be a way to fix this. Yes I know you shouldn't have to so please don't comment about that. Is there a solution to this that's been tested? I know Vince vell said he had to see it in hand but other then that nothing?
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04-24-2017, 09:25 PM
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#9703
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Red Skull
Join Date: May 2007
Location: Toronto
Posts: 8,065
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Quote:
Originally Posted by Bigjay715
Yeah I just received mine Saturday. Such an amazing piece. First time buying directly from them I usually got my pieces through local or sideshow. Mine has little cracks on the back symbol. I called them, No replacement no type of refund. Just send it back they said. I'm assuming they don't really care cause someone will take this hot item in a heartbeat. I'm not nitpicky person but for over $700 it better be a nearly perfecrr statue. Am I wrong?
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dang, that's REALLY bad : (
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04-24-2017, 09:29 PM
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#9704
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Doom Patrol
Join Date: Aug 2005
Location: Belgium
Posts: 8,354
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Quote:
Originally Posted by VindictvePotato
You are not wrong. Not even in the slightest. If the 1/3 line were offered through sideshow like some of the 1/4 lines, I would have bought it in a heart beat from them. As much as Sideshow grinds my bones sometimes...the customer service and policy is unparalleled. And they have the financial ability to fix the problems by doing a recall. The points aren't bad either.
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Man Sideshow cs would be exactly what this piece needs...
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04-27-2017, 12:11 AM
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#9705
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Cross country skiing is great if you live in a small country.
Join Date: May 2013
Location: Toronto
Posts: 1,910
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Got my shin today finally! Got hit with stupid duties ($129) but this piece is stunning- the acrylic teeth are amazing (so happy I went with 1:3 evil ryu) the statue is solid and heavy!
My back kanji does have slight cracking but it's hardly a issue... I really have to go out of my way to notice them. To each their own but I think the kanji cracking is blown out of proportion considering the statue as a whole- maybe you paid after market prices idk
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04-27-2017, 01:19 AM
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#9706
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Midnighter
Join Date: Sep 2009
Posts: 4,869
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Yeah you can fix it, it's called have it completely repainted for $400-500
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04-27-2017, 01:28 AM
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#9707
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Oct 2013
Posts: 2,239
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Quote:
Originally Posted by actionjackson83
Yeah you can fix it, it's called have it completely repainted for $400-500
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Repaint kanji or repaint statue for 400? 1/3 scale would not cost 400 from a reputable painter like John Allred or Kenny Alessandro. Would cost way more. Even less well known painter wouldn't charge 400 for 1/3. If so tell me who I need some kits painted.
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04-27-2017, 02:11 AM
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#9708
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Cyclops
Join Date: Dec 2011
Posts: 11,586
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Quote:
Originally Posted by Bigjay715
Yeah I just received mine Saturday. Such an amazing piece. First time buying directly from them I usually got my pieces through local or sideshow. Mine has little cracks on the back symbol. I called them, No replacement no type of refund. Just send it back they said. I'm assuming they don't really care cause someone will take this hot item in a heartbeat. I'm not nitpicky person but for over $700 it better be a nearly perfecrr statue. Am I wrong?
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Ask again, they should offer you a full refund.
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04-27-2017, 02:16 AM
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#9709
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curmudgeon Mod
Super Moderator
Join Date: Aug 2004
Location: The Shire
Posts: 35,058
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Quote:
Originally Posted by Bigjay715
Yeah I just received mine Saturday. Such an amazing piece. First time buying directly from them I usually got my pieces through local or sideshow. Mine has little cracks on the back symbol. I called them, No replacement no type of refund. Just send it back they said. I'm assuming they don't really care cause someone will take this hot item in a heartbeat. I'm not nitpicky person but for over $700 it better be a nearly perfecrr statue. Am I wrong?
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Interesting that those who spend $300 on a Tweeterhead statue expect nearly perfect too. In fact when someone gets a $100-$150 DC statue they also expect near perfect.
__________________
The damn things invisible!
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04-27-2017, 02:23 AM
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#9710
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Doctor Doom
Join Date: Sep 2013
Posts: 16,030
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Quote:
Originally Posted by dao2
Ask again, they should offer you a full refund.
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He's saying they did offer him a full refund.
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