From TH on FB:
"Hey Everybody!
We have some fantastic news to share with you! We know that many of you have been waiting for the Joker 1/4 scale EX Head and Hand that were missing from the original box. Well, we're happy to report that they have been completed at the factory and will be shipping to our distributor in the next week!
We're thrilled that we were able to correct this snafu quickly and efficiently, and we can't thank you enough for your understanding and patience throughout the process. The head and hand will arrive in a small box, and they'll fit perfectly in the original spots in the original large styrofoam for the Joker 1/4 scale packaging.
Thank you for your continued support, and stay tuned for more updates!"