Quote:
Originally Posted by Arkalogik
Hey guys Arahom told me that he wanted to make a video explaining the situation but not sure when and I am not gonna keep bugging him. I was just trying to help out with passing along information that he told me and update you guys but I help run production not customer care.
I think I am going to stop answering specific questions as to not put myself in the middle like this. I am trying to help you guys out with the things I hear around the studio but you gotta understand I am not Arahom. I am not sure if he is waiting on an update from the factory or what but I am gonna just stay out of it as to not be held accountable and make you guys upset.
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No one is blaming you. We were told they were on track for an April shipment in March (they would have had to be on the boat when that comment was made). Clearly either that person made it up or Arahom told him some misinformation. It is the lack of communication that is killing ARH. There is literally pages and pages of people with the same problems for the last two years. Spencer left the forum for basically the same reason. No one seems to have the ability to get direct information from Arahom. Calls directly to ARH have been met with constant misinformation.
The fact that Arahom has no sense of urgency in addressing the $600 statue that is now almost 7 months late says it all.