Quote:
Originally Posted by Y3E
Tell the CS since s/he said "We do not have another replacement at this time" you are willing to wait for better replacements as you hear they are getting more (from others waiting for replacements)
|
Yeah just got off a call with the coordinator. We had a bit of a talk and he did push for the return or refund but I wouldn't take no for an answer. Eventually he said he would put me back on the waitlist and send me a replacement gauntlet from a damaged piece if they get one (not guaranteed)...may be sometime in June. I was okay with that.
Never thought I would have to push this hard with sideshow customer service. Past transactions have always been smooth and easy. Especially with the amount of money I spend with them. Lol
Thanos must be giving them a hard time with all the QC issues. Hopefully this is a learning experience for sideshow on how to handle overpriced pieces in the future. Got to get that QC on point.