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Old 01-25-2023, 01:06 AM   #561
thecollector80
The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
 
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Quote:
Originally Posted by oddlysober View Post
I ordered mine from them. The statue was paid off since April of last year. As of today, I have yet to receive a single line of communication regarding when the statue will ship. I might as well cancel the thing and ask for a full refund.
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Originally Posted by dw316 View Post
do they give full refunds or do they keep an NRD? I think I also paid in full but haven't heard anything as well. Actually I have to double check to see if I did payment increments, but I was considering cancelling to get a JND instead
hmm....i wonder....this was sold out for a long time at SF....so am assuming the initial batch got shipped out already...did you complete payment?
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Old 01-25-2023, 03:49 AM   #562
Phoenixblazes
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Quote:
Originally Posted by oddlysober View Post
I ordered mine from them. The statue was paid off since April of last year. As of today, I have yet to receive a single line of communication regarding when the statue will ship. I might as well cancel the thing and ask for a full refund.
Are you located in the US? As I’ve found that it’s usually people outside the US that usually have to give them a nudge with regards to the final invoice and shipping.
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Old 01-25-2023, 03:56 AM   #563
generalszabo
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Yep, you just have to message them, I'm sure they'll ship it very soon once you do
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Old 01-25-2023, 10:26 AM   #564
oddlysober
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Originally Posted by Phoenixblazes View Post
Are you located in the US? As I?ve found that it?s usually people outside the US that usually have to give them a nudge with regards to the final invoice and shipping.
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
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Old 01-25-2023, 11:27 AM   #565
nearmint
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Originally Posted by oddlysober View Post
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
I usually message Todd through FB messenger. He usually responds very quickly.
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Old 01-25-2023, 11:41 AM   #566
tarim69
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What Mint said.
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Old 01-25-2023, 03:51 PM   #567
Phoenixblazes
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Originally Posted by oddlysober View Post
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
Yep, as others have said, try Facebook, and at the same time, email. Repeat at least every two weeks if you don't receive a response.
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Old 01-25-2023, 05:25 PM   #568
oddlysober
Borrow money from a pessimist, they don't expect it back.
 
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Thank you all for the suggestions. I try to reach out to them again and see if I can get this resolved.
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Old 01-25-2023, 06:11 PM   #569
generalszabo
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Originally Posted by oddlysober View Post
Yes I live in the states. I tried to call them and was greeted with a voice mail. Considering the high praises this store received, I am very disappointed with their services so far.
You've hardly experienced bad service. One call that went to voicemail doesn't warrant such feelings of disappointment. All you need to do is make contact as I and others have said
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Old 01-25-2023, 07:42 PM   #570
oddlysober
Borrow money from a pessimist, they don't expect it back.
 
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Originally Posted by generalszabo View Post
You've hardly experienced bad service. One call that went to voicemail doesn't warrant such feelings of disappointment. All you need to do is make contact as I and others have said
Okay mate, thanks a bunch. I'm sure I'll get this resolved soon.
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