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Old 08-31-2018, 09:47 PM   #31
stone eagle
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From ARH Facebook page posted about 7 hours ago:

We received confirmation from our factory in China that ARHIAN FOREVER, ARKHALLA FIGHT and CLEOPATRA statues are ready to ship.

We will be contacting all ARH Studios customers located in Asia and Europa who purchased these statues with us, to arrange individual EMS shipment directly from the factory in China.

ARKHALLA HELL'S FIRE and ARHIAN PIRATE are still in production due to an unfortunate delay caused by Chinese Customs that held our paint figure samples for over a month (due to the current trade war between China and the US). This will cause a delay in the delivery of these two statues.

To all US buyers, we will start the shipping process once our container arrives from China and clear customs. Please keep in mind that unfortunately, we will not be able to make two shipments from China, and we will still have to wait for these last two pieces to finish production.

We will, however, offer the option of shipping the statues already finished directly from the factory to all of you who want to receive your orders now.

We will contact all customers on the next few days, providing all the details.
------------------------------------

Yet another delay for U.S. customers! I bet shipping direct from China would cost us U.S. customers several hundred dollars...after this kind of delay I think ARH needs to offer free shipping!
I also read the few replies under their post and ARH can't even say how long the delay will be to get the last two statues made and all finally shipped to the U.S.

Maybe with the delay they can do the in house statues finally and get them delivered too.
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Old 08-31-2018, 09:57 PM   #32
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We would wait a few weeks at least they are being made and ship before 2019.
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Old 09-01-2018, 10:48 AM   #33
Great Pheidias
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Originally Posted by zeus View Post
We would wait a few weeks at least they are being made and ship before 2019.
Keep dreaming
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Old 09-01-2018, 12:22 PM   #34
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I think that is just poor business.
Those finished pieces should be shipped.
I am sure companies figure in shipping costs into their prices.
So what is the problem?
I get it, ARH wants to save some money.
But at the expense of frustrating their customers?
They have never been known for getting pieces to their customers in a timely manner.
One reason their customer base has decreased.
So why not break that record, try to fix their poor reputation? It might be worth that already paid expense.
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Old 09-01-2018, 05:34 PM   #35
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Quote:
Originally Posted by dechirico7 View Post
I think that is just poor business.
Those finished pieces should be shipped.
I am sure companies figure in shipping costs into their prices.
So what is the problem?
I get it, ARH wants to save some money.
But at the expense of frustrating their customers?
They have never been known for getting pieces to their customers in a timely manner.
One reason their customer base has decreased.
So why not break that record, try to fix their poor reputation? It might be worth that already paid expense.
They dont have the money... very sure this is the answere...
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Old 09-01-2018, 11:24 PM   #36
dechirico7
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They dont have the money... very sure this is the answere...
Technically, they did get the money. They just spent it already.

Well, it sounds like everyone will be getting all their pieces in a couple months, so that is good.
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Old 09-02-2018, 04:31 AM   #37
Great Pheidias
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Quote:
Originally Posted by dechirico7 View Post
Technically, they did get the money. They just spent it already.

Well, it sounds like everyone will be getting all their pieces in a couple months, so that is good.
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Old 09-05-2018, 11:26 AM   #38
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From ARH Facebook page as of 17 hours ago:
Arahom confirmed he will be producing the second Cleopatra EX head to show his appreciation to those loyal fans and supporters who have been, through high and low, supporting ARH Studios.

So, to all of you who ordered the Cleopatra statue directly from ARH Studios, we will be adding the second EX head for free (shipping not included).

The EX head will be produced in the second batch of the 2018 line and will be ready to ship by the beginning of 2019 (it will not come with the Cleopatra statue, it will ship later).

The EX head is FREE, but only for those who buy the statue through the ARH Studios website or Customer Service (arhstudios@hotmail.com).

My questions are If ARH stated earlier that they couldn't afford two shipping bills and they needed to hold up first lot of statues until second batch completed and ship at once, how are they going to afford shipping a box of heads in a separate shipment? Will the heads be delayed until a third and fourth lot of statues are ready to ship?
Also did the work on this "free head" slow down work on the in house statues already on back order?
Maybe the expense ARH would be absorbing on the heads could have been used to hire shipping clerks and rental trucks to get the China statues to a shipping point quicker when they arrive?
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Old 09-05-2018, 01:34 PM   #39
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1st shippment with current statues oct/nov

2nd shippment with statues that we have not even SEEN.+ extra head 2019.

Not complicated.
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Old 09-05-2018, 11:17 PM   #40
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Quote:
Originally Posted by zeus View Post
1st shippment with current statues oct/nov

2nd shippment with statues that we have not even SEEN.+ extra head 2019.

Not complicated.
yep...you are right. not complicated at all. since when did making up pure BS become complicated...especially for our main guy at ARH.
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