Quote:
Originally Posted by AndAlsoTheTrees
Unbelievable...
At this point, I wouldn't even be surpised if you would find a dead crow in the return package. Be careful !
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I'll tell you the problem with the Queen, I don't think the reasons behind it being hush hush are all that relate to now...
I bought the Queen and didn't realize it did not have a removable top. Obviously I was pissed off. This was my fault though, no where in the ad did it say that it was a removable top piece. ARH offers to take the piece back, but I would have to eat the shipping both ways, because it's not thier fault I can't read. I'm reluctant to walk away from $100 in shipping so I bulk at this.
Now, Ehren takes some pity on me and tell me he can make the mods I need for $50. I'm happy and send the statue to him with $100 because I thought $50 was way low. He asks me not to say anything about this because they don't want ARH flooded with requests to make her topless. All is good in the world.
That's right when Ehren got his job with Blizzard and if you remember, his leaving was kind of sudden. He leaves the piece in the hands of Diggs to finish up... I'm not really concerned still. Times goes on.
Now I start calling and getting mixed answers. Melissa is now doing customer service and things start heading south. After a few times, they tell me it's finished and on its way.
When it arrives it's horrible. The breasts are flat, the skin colors don't match, the paintbis coming off the nipple covers that are now removable. Apparently it was sawed in half for some reason and glued back in such a way that the belt part now fit oddly. They didn't even send part of the white foam backing back.
I reach out to Ehren who is now at Blizzard and he apologizes and offers to give me my money back. I of course decline because I feel like he took the project on as a favor to me and life just threw a curve at the whole project.
Now I reach back out to Arahom and ask what's going on. To my surprise, he has no idea any of this stuff has gone down and is a bit pissed as a result. He does agree to take the statue back and fix it up himself as the way it was sent back is not what his expectations are for the studio. I'm feeling good once again and send it back.
Weeks turn into months. I get no word on anything. The Frazetta statues come in and I know it's not getting done any time soon while that's happening. Then they start their own in house productions. I know my statue is not getting any love during this. Then that starts to fall apart.
So now the statue is on its way back. Who's fault is it... Ehren's? Arahom's? Maybe yeah, but I'm the one who has to take the weight of most of it. I should have eaten the shipping and sent it back when they offered that up to me. Lesson learned.