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Old 11-27-2018, 01:34 PM   #481
jmason0122
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The crack and paint chip on the base was larger than I initially realized. I really hope XM does me a solid and gets me a replacement. MoonKnight is my favorite superhero and After a replacement base, this statuewill be perfect. What do you all think?
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Old 11-27-2018, 10:37 PM   #482
swim
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Man I need to open and check this and Scorpion. I think you'll be good with XM helping you
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Old 11-27-2018, 11:46 PM   #483
jmason0122
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I hope that XM sends me a replacement.
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Old 11-28-2018, 04:36 PM   #484
Indomitus
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Anyone put together images of all the seam issues everyone (or maybe just some) is talking about? Or would that just rock the hype boat?
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Old 11-28-2018, 04:45 PM   #485
nearmint
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It's not an issue for me. The seam is where the hood meets the cape, but the cape is so wavy and flowing that I don't really notice the seam.
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Old 11-28-2018, 06:33 PM   #486
jmason0122
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Seam issue isn't a problem for me. You cannot see it at all when the statue is up high anyway. My only problem is the cracked base I have, as long as I get a replacement, I am totally fine. I think that me having a cracked base, is the only thing I care about, lol. I am not even remotely thinking about tiny gaps.
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Old 11-29-2018, 06:41 PM   #487
Indomitus
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Good luck on fixing the base issue. I will say with the pass most people are giving regarding the seam is there some credibility to the argument that other statue companies like Sideshow are not given an equivalent eye? Or is it a matter of Design (seam is ok) versus QC (just can't seem to make pieces fit right, etc).
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Old 11-29-2018, 07:57 PM   #488
jmason0122
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You might have a point in regards to Sideshow. I know that Sideshow would replace the base, seeing how there is such a significant chip/chips. I only hope XM, with all the high praises as a company, will replace my base. Hope someone from XM sees this. Lol.
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Old 11-30-2018, 02:27 AM   #489
Cali604
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Quote:
Originally Posted by jmason0122 View Post
You might have a point in regards to Sideshow. I know that Sideshow would replace the base, seeing how there is such a significant chip/chips. I only hope XM, with all the high praises as a company, will replace my base. Hope someone from XM sees this. Lol.
you need to contact customer care on XM studios website, they will assist.
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Old 11-30-2018, 11:42 AM   #490
jmason0122
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I contacted my third party person, the one who I purchased the statue from, and he sent them an email. 😊
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