Quote:
Originally Posted by vincent
I contacted Sideshow
so that it is useless
but solve the problem for them.
This is a collector's item made to last for years.
it also won't stop
it can only get worse
I invite everyone to do it
I want new underwear
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Aliesha (Sideshow)
Sep 15, 2020, 10:51 AM PDT
Thank you for providing your order number.
Unfortunately, it appears that you received delivery of this order in 2014, and it is now currently outside of Sideshow's stated Return and Exchange Warranty. This warranty covers replacements for up to 30 days after the figure has been delivered, just in case your collectible arrives with damages from transit, or for any undetected flaws from the manufacturing process.
As nearly every item we sell is a limited edition collectible, any replacements we may have available are also severely limited. This is one of the reasons it is so important that you immediately open and fully inspect your collectibles upon arrival. Once your item is outside of our return warranty it becomes ineligible for a return, credit, or refund.
Should you have any additional questions or concerns, please do not hesitate to let me know.
Best regards,
Customer Support Coordinator
Sideshow Support
