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Old 02-21-2019, 12:20 AM   #371
aa909
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Quote:
Originally Posted by built2shred View Post
Just heard back from my contact on Maul, XM is now offering $150 refund for those who want to try and fix it, my contact said if the repairs cost more then $150 they would cover the extra costs... They've got a guy in the US who is doing a repair on one of them now, once he does it and figures out the costs and also how to package it, they will let me know...

I'd be more then happy with this solution.... Before people start praising XM, keep in mind they only offered this after vocal customers but kudos for them for doing it..
this is good news, and what XM should've offered right out of the gate!
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Old 02-21-2019, 03:43 AM   #372
GrumpyBear
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Originally Posted by Devo View Post
What's that supposed to mean? XM have dropped the ball on this one big time. Not sure if you are an EU distributor or PR mouthpiece? But try and tread a bit more carefully, there are a lot of very disappointed people who were looking forward to this piece.
I just know more, that´s all. They do temperature test before production. They did all the drop test many times and it showed no breakage. That´s normal work on every statue. Nothing showed a damage before and it still happend.
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Old 02-21-2019, 03:46 AM   #373
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Originally Posted by Subby1938 View Post
Yes they do . It’s called trolling don’t engage trust me . There are a few of them that stick together , find these types of debates and destroy the thread or gang up on good members that actually have collections . None of these “ collectors “ have posts showing their stuff. They just poo everywhere they go
Please?
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Old 02-21-2019, 06:39 AM   #374
Subby1938
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I’m not taking about you Grumpy. You’re a good one . Few members in here that continue to spread garbage . Just avoid them . I’ve been caught few times in their childish games and paid price . I just choose to ignore them now
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Old 02-21-2019, 06:41 AM   #375
GrumpyBear
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Originally Posted by Subby1938 View Post
I’m not taking about you Grumpy. You’re a good one . Few members in here that continue to spread garbage . Just avoid them . I’ve been caught few times in their childish games and paid price . I just choose to ignore them now
Ok, i thought to be a part of it because you quoted the comment.
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Old 02-21-2019, 04:06 PM   #376
Racetrack
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I like abusing Grumpy too
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Old 02-21-2019, 05:04 PM   #377
GrumpyBear
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I like abusing Grumpy too
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Old 02-21-2019, 09:38 PM   #378
KELPIE
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Originally Posted by Mepaphoros View Post
This isn't an opinion, it's a FACT that this is an unfortunate position to be in as a US customer. The decision is whether or not it makes sense to keep a broken ~$1000 statue because you're out ~$300 s/h either way. That is a terrible decision to have to make if you're in the US...makes me a bit frightened of the two pieces I have pre-ordered right now from XM.
Slightly off topic but how do you think it feels to not be in the US... with basically every statue from every company putting someone in this position this isn't just an XM/US decision that needs to be made. Just your particular scenario.
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Old 02-23-2019, 03:26 AM   #379
GaryTonge
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My XM Maul shipped! Should be getting it early next week. Excited and anxious!
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Old 02-23-2019, 10:11 AM   #380
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