Quote:
Originally Posted by Atheris
Chronicle couldn't even ship out canes properly, then just blamed a hole in the wall company (they chose) for the issues.
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While I do not work for Chronicle and did not order a cane, I did follow the situation and must correct you on this. Chronicle actually delivered the canes as promised to Paradise Collectibles who then in turn delayed, delayed, and further delayed shipping them to their customers all the while ignoring emails, refund requests, and other inquiries related to the canes.
Chronicle's hands were pretty much tied on the matter as the deal they had in place was to get the product to Paradise Collectibles. From that point on it was Paradise's sole responsibility to handle the product and fulfill the orders.
Chronicle was monitoring the situation and did mention getting involved in some way if canes didn't start shipping, but someone at Paradise must have unclogged the drain of whatever was blocking and slowly got canes shipping out to customers. Paradise did say it was because they wanted to get custom shipping boxes for the canes but I'm not sure everyone bought that excuse. I'm optimistic Chronicle will have no issues distributing P1 products.
Chronicle agreed that the deal with Paradise did not go as intended and probably wouldn't strike similar deals in the future. As per the last live chat Chronicle said they are working with P1 to iron out the details and get P1's products up for pre-order as soon as possible.