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11-27-2007, 04:19 PM
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#1
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I like !%&!%&!%&!%&
Join Date: Mar 2006
Location: The Republic of Texas
Posts: 5,904
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hats off to microsoft
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.
Thats fantastic service.
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11-27-2007, 09:24 PM
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#2
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What's another word for Thesaurus?
Join Date: Jul 2007
Location: Your mind
Posts: 2,374
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...I guess so...
Good service, bad quality product I guess it balances to even at the end.
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11-27-2007, 09:27 PM
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#3
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I like !%&!%&!%&!%&
Join Date: Mar 2006
Location: The Republic of Texas
Posts: 5,904
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Quote:
Originally Posted by Red X
...I guess so...
Good service, bad quality product I guess it balances to even at the end.
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no more than 8 days from notification to receiving a replacement XBOX is fantastic service.
Now, I will admit that the original 360 is crap, but they are making up for it..
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11-27-2007, 09:38 PM
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#4
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Mod Guru
Join Date: Aug 2004
Location: New York/Spain
Posts: 12,787
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Quote:
Originally Posted by cougartrace
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.
Thats fantastic service.
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I would think if it's refurbished it would have to say so somewhere around the area where the serial number is.
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11-27-2007, 10:45 PM
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#5
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Producer
Producer
Join Date: Aug 2006
Posts: 7,922
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Yeah, I doubt it's an older refurbished system. That would only create more headaches for them by having to replace the systems over and over again. It's probably a new model.
Microsoft dropped the ball huge on the hardware out the gate, but they've done everything possible to fix the mistake and I think they've done pretty good given the situation. This could've been catastrophic for them, but their service has really saved it.
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11-27-2007, 11:43 PM
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#6
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Borrow money from a pessimist, they don't expect it back.
Join Date: Aug 2005
Location: Houston, TX
Posts: 785
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Quote:
Originally Posted by cougartrace
Right before Thanksgiving, my XBOX died from the red ring of death. I contacted them and then sent my xbox return box to me. Well, less than a week and a half later a new (or refurbished who knows) XBOX arrived at my door.
Thats fantastic service.
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Their repair center is in texas so the turnaround time will be faster. They probably already have a new/refurbished system waiting to be shipped once they got your xbox. That's still great news for everyone. 
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11-27-2007, 11:53 PM
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#7
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My Better Is Better Than Your Better
Join Date: Jan 2006
Location: O-H-I-O!!
Posts: 5,545
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they don't send back referbished systems, they replace the part thats bad
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11-28-2007, 01:09 AM
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#9
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Jedi Order
Join Date: Sep 2004
Location: Melbourne, Australia
Posts: 24,963
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Kitty I’m glad you have got your replaced mate 
I think my 360 is on the way out, it's starting to freeze when I’m playing game 
Does anyone know if this is the beginning of the end?
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11-28-2007, 02:33 AM
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#10
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anywhere I lay my head I'm gonna call my home
Join Date: Nov 2006
Location: Portland, Or
Posts: 14,421
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Quote:
Originally Posted by Justin
Kitty I’m glad you have got your replaced mate
I think my 360 is on the way out, it's starting to freeze when I’m playing game
Does anyone know if this is the beginning of the end? |
I was playing Halo with Jstorm when his went out he said it would freeze and turn off. Mine will freeze every now and then and say it can't read the disc.
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