I can understand that the production takes time and they don't start a statue until the order is placed and maybe even until paid in full but what is hard to accept is when another statue takes away time spent on making older orders complete and someone who places an order months after the older customer get theirs first....
Just my .02 but there should be a "production cue" and if you are statue #1 you get made first and if you are number 100 yours gets made after the other 99. You could bring in new customers with one prototype in ads but actual production of the new ones should fall behind the back ordered statues. That would greatly improve customer relations and company reputation.
There is a production cue. Leonidas always comes first followed by Achilles and Medusa
