I got ALL my refunds right away as Jerry stepped in and Mark did the rest on my behalf. It was ALOT at the time. Then the rest was on a gift card. It wasnt much, like $250usd, but I had to fight for 6 months to get it back. Just got it back after sending emails EVERY day to it was done. Mark made sure I got all my orders back in July, all hemans, all battlecats and so on. If just CS is taking care of this, good luck. You need to get ahold of Mark or you probably wont see anything. IT really sucks they have done this to customers and tainted their rep. If they hadnt partnered with Sideshow at this point, they would have to close the doors because no one would trust to buy from them. With Sideshow, you get all the protection and CS you could ever want.
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